Support Coordinator

The Neurodiverse Network by Amelia Read; Gold Coast City; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Flexible hours

Neurodiversity-friendly workplace

Ongoing learning opportunities

Values-led team culture

Job summary

The Neurodiverse Network is seeking an experienced Support Coordinator to help neurodivergent NDIS participants understand and maximise their plans. Working with our Senior Support Coordinator, you will connect participants with services, build support networks, and advocate for participant choice and self-determination.

This role offers flexible full-time or part-time hours, a neuro-affirming workplace, and ongoing learning opportunities in a values-led team.

Qualifications

• Experience supporting neurodivergent individuals, especially autistic people.
• Strong knowledge of the NDIS, legislation, funding and policies.
• Excellent communication and relationship-building abilities.
• Able to adapt communication style to participant needs.
• Organised, with solid administrative and time management skills.
• Current First Aid & CPR; Blue Card and a valid Australian driver's licence.

Responsibilities

• Coordinate and implement NDIS supports aligned with participant goals.
• Assist participants to understand and utilise their NDIS funding.
• Connect participants with community, mainstream and funded supports.
• Build strong relationships with participants, families and service providers.
• Monitor progress and prepare for plan reviews.
• Advocate for participant choice, rights and self-determination.
• Work with multidisciplinary teams and maintain compliant documentation.

Skills

NDIS knowledge

Support coordination

Communication

Relationship-building

Active listening

Time management

Documentation

Education

Diploma or higher in Community Services

Tools

NDIS Portal

Case management software

Job description

Burleigh Heads, QLD

Full-Time or Part-Time (30+ hours p/week)

Salary based on experience

Join a Neuro-Affirming Team Making a Meaningful Difference

At The Neurodiverse Network, we do things differently.

We're a passionate, values-driven organisation supporting neurodivergent people and their families to navigate the NDIS with confidence, dignity, and genuine choice. We are seeking an experienced and compassionate Support Coordinator who shares our commitment to neuro-affirming practice and person-centred support.

If you're looking for a role where relationships matter more than KPIs, where participant outcomes come first, and where your expertise can genuinely change lives, we'd love to hear from you.

About the Role

As a Support Coordinator, you will support neurodivergent NDIS participants to understand, implement and maximise their NDIS plans while building their capacity, independence and confidence.

Working alongside our Senior Support Coordinator and leadership team, you'll help participants connect with services, build meaningful support networks, overcome barriers, and achieve their goals.

Key Responsibilities

• Coordinate and implement NDIS supports aligned with participant goals.
• Assist participants to understand and utilise their NDIS funding effectively.
• Connect individuals with appropriate community, mainstream and funded supports.
• Develop and maintain strong relationships with participants, families, carers and service providers.
• Monitor participant progress and prepare for plan reviews.
• Support participants through life transitions and changing circumstances.
• Advocate for participant choice, control, rights and self-determination.
• Work collaboratively with multidisciplinary teams and external stakeholders.
• Maintain accurate documentation, case notes and compliance requirements.

About You

You are passionate about supporting neurodivergent individuals and bring a strong understanding of the NDIS and disability sector.

Essential Requirements

• Minimum 12 months' experience as a Support Coordinator or in a similar case management role
• Demonstrated experience working with neurodivergent individuals, particularly autistic people
• Strong knowledge of the NDIS, including legislation, funding, policies and service systems
• Excellent communication, relationship-building and active listening skills
• Ability to adapt your communication style to individual needs
• Strong organisational, time management and administrative skills
• Current First Aid & CPR Certificate
• Current Queensland Working with Children Check (Blue Card)
• Current Driver's Licence and reliable vehicle
• Full working rights in Australia

Desirable

• Diploma or higher qualification in Community Services, Disability Support or a related field
• Yellow Card
• NDIS Worker Orientation Module completion

Why Join Neurodiverse Network?

We Offer

• A genuinely neuro-affirming and inclusive workplace
• Flexible full-time or part-time opportunities
• Supportive leadership and ongoing learning opportunities
• Collaborative and values-led team culture
• Meaningful work that creates lasting impact for participants and families
• A workplace that recognises and values diverse strengths, lived experiences and working styles

Our Commitment

At Neurodiverse Network, we recognise that success looks different for everyone. We celebrate diverse ways of thinking, communicating and working, and actively encourage applications from neurodivergent people and those with lived experience of disability.

Reasonable adjustments are available throughout the recruitment process and employment journey.