Supply Chain Technology ERP Application Manager

Temple & Webster; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Exclusive Discounts

Hybrid Working

Lunch & Coffee On Us

Birthday Leave

Family Support

Mindful Moments

Culture & Community

Volunteer Leave

Job summary

Temple & Webster is seeking an experienced Supply Chain Technology ERP Application Manager to own the product vision across SAP B1 and related platforms. You will lead a cross‑functional team of Product Owners, Analysts, and Delivery Managers to delivery scalable warehouse, delivery, and returns tech.

Reporting to the Head of Supply Chain Technology, you will manage the backlog, drive the multi‑year roadmap, and partner with vendors and 3PLs while aligning with C‑suite stakeholders for

Qualifications

• Proven track record in ERP product management across SAP B1 and integrations.
• Experience prioritizing backlogs and roadmaps in e-commerce or tech.
• Experience leading Product Owners and Analysts.
• Background negotiating contracts, managing SLAs, and directing third‑party implementation teams.
• Strong understanding of system integrations, data pipelines, and event‑driven architecture.

Responsibilities

• Define and evolve system capabilities across order, delivery, warehouse, billing, and returns platforms.
• Manage the program backlog, break down epics, prioritize features, and drive sprint delivery.
• Coach direct reports and build a high-accountability culture.
• Manage external vendor scope, SLAs, commercial contracts, and integration pipelines.
• Represent systems in the Change Advisory Board (CAB) and partner with business leads to ensure smooth adoption.

Skills

Product ownership

ERP systems SAP B1

Backlog management

Agile delivery

Vendor management

Jira/Confluence

Tools

Jira

Confluence

Job description

At Temple & Webster, our vision is simple yet ambitious: to make the world more beautiful, one room at a time. As Australia’s leading online destination for furniture and homewares, our mission is to help everyone create spaces they love through inspirational design, vast range, and seamless digital experiences.

As our logistics, fulfillment, and operational footprint grows, we are appointing a Supply Chain Technology ERP Application Manager to lead product ownership, platform strategy, and delivery across our ERP and operational tech stack.

The Opportunity

Reporting directly to the Head of Supply Chain Technology, this hands-on leadership role owns the product vision, roadmap, and backlog across our core operational systems - including SAP Business One (SAP B1) and future ERP platforms. You will lead a cross-functional team of Product Owners, Delivery Managers, and Analysts to ensure our fulfillment, warehouse, delivery, and returns technology remains scalable and resilient.

• Drive the multi-year roadmap across SAP B1 and operational platforms powering our supply chain.
• Manage and mentor Product Owners and Analysts, embedding strong Agile delivery practices.
• Lead commercial relationships, renewals, and integrations with software vendors and 3PL partners.
• Connect operations, tech, and C-suite stakeholders to deliver high-value supply chain capabilities.

Key Responsibilities

• Define and evolve system capabilities across order, delivery, warehouse, billing, and returns platforms.
• Manage the program backlog, break down epics, prioritize features, and drive sprint delivery.
• Coach direct reports and build a high-accountability culture.
• Manage external vendor scope, SLAs, commercial contracts, and integration pipelines.
• Represent systems in the Change Advisory Board (CAB) and partner with business leads to ensure smooth adoption.

Required Experience & Qualifications

• Proven track record in product management across ERP ecosystems (e.g., SAP B1), logistics, and 3PL integrations.
• Experience managing large-scale backlogs, roadmap execution, and sprint delivery in e-commerce or tech.
• Demonstrated success leading and developing Product Owners, Analysts, or Iteration Managers.
• Background negotiating contracts, managing SLAs, and directing third-party implementation teams.
• Strong understanding of system integrations, data pipelines, event-driven architecture, and Jira/Confluence.
• Exclusive Discounts: Generous employee discounts across our entire furniture and homewares range.
• Hybrid Working: Flexible arrangements balancing work-from-home with time at our vibrant St Peters HQ.
• Lunch & Coffee On Us: Catered lunches 3 days a week and subsidised barista coffee on site.
• Celebrate You: Paid leave on your birthday!
• Family Support: Access to paid parental leave.
• Mindful Moments: Free daily mindfulness practices in our dedicated wellness room.
• Culture & Community: Regular team socials and celebrations organised by our Ministry of Fun, plus volunteer leave to support our charity partners.