Supply Chain & Quality Lead – Regulated Health (GDP)

MSI Australia; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

MSI Australia seeks a Supply Chain and Quality Lead for MS Health in Melbourne. You will manage end-to-end supply operations from forecasting and purchasing to import, quality control, stock management and order fulfillment.

You will work hands-on in a small, lean team, coordinating logistics, inspections, and external QA/support while ensuring continuous supply, accurate stock records and cost control.

Qualifications

• Experience in supply chain, operations or quality in a regulated industry such as pharmaceuticals, medical devices or healthcare.
• Working knowledge of batch traceability, shelf-life management, recall readiness and GDP.
• Strong data skills; confident with Excel and order or inventory systems; able to reconcile records.
• Confident owning decisions and holding external suppliers to their commitments.
• Able to work independently and hands-on in a small, largely outsourced organisation.

Responsibilities

• Process customer orders from wholesalers, pharmacies, clinics and hospitals, allocating batches to meet shelf-life requirements, and handling invoicing, queries, returns and credits.
• Maintain accurate stock position by batch, status and expiry; reconcile warehouse counts with records and monitor PBS minimum stockholding.
• Maintain rolling demand forecast and plan purchase orders around manufacturing slots, inspection capacity and expiry.
• Coordinate import consignments from European manufacturer to Melbourne warehouse, including permits, freight, temperature records, customs and biosecurity clearance.
• Schedule quality control inspections so released stock stays ahead of demand; maintain defect and recall records with QA consultant.
• Raise and coordinate change controls; keep recall procedures and contact lists current; track permits and licences.
• Arrange destruction of expired stock; maintain destruction register; prepare evidence for reimbursement claims.
• Produce monthly sales and inventory reports for manufacturing partner and supply data for tenders and reporting.
• Manage logistics provider, freight forwarders and inspection provider against agreements and KPIs; monitor invoices and nurture good partner relations.
• Improve systems and processes behind supply operations to be simpler, more reliable and cheaper to run.

Skills

Supply chain

Quality management

Data analysis

Excel

Tools

ERP system

Job description

MSI Australia seeks a Supply Chain and Quality Lead for MS Health in Melbourne. You will manage end-to-end supply operations from forecasting and purchasing to import, quality control, stock management and order fulfillment.

You will work hands-on in a small, lean team, coordinating logistics, inspections, and external QA/support while ensuring continuous supply, accurate stock records and cost control.