Supply Chain Coordinator

Pierre Fabre; North Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working conditions

Employee assistance program

Free skin check annually

Job summary

Pierre Fabre Australia is seeking a Supply Chain Coordinator to ensure supply continuity and exceptional customer service across the Australia and New Zealand network. You will blend planning, inventory management, and cross-functional project support to keep products available and improve profitability.

The ideal candidate has a minimum of two years in supply chain or analytics, strong Excel and ERP experience, and a proactive, detail‑oriented approach to problem-solving.

Qualifications

• Minimum two years' experience in Supply Chain, Planning, Demand Planning, S&OP, Customer Operations or Business Analytics.
• Experience analysing data and developing actionable business insights.
• Experience working with ERP and planning systems.
• Advanced Excel reporting and data analysis capabilities.

Responsibilities

• Deliver exceptional customer service and maintain supply continuity.
• Use data-driven insights to identify opportunities and manage supply risks.
• Develop dashboards, KPI tracking, and performance analyses.
• Support S&OP process with demand analysis and inventory reviews.
• Coordinate inbound supply activities and manage stakeholder engagement.
• Support product launches and lifecycle changes for supply readiness.
• Manage key customer order fulfilment and ensure high service levels.
• Build and maintain relationships with logistics providers and contract manufacturers.

Skills

Analytical skills

Attention to detail

Stakeholder management

Communication skills

Planning & prioritisation

Proactiveness

Accountability

Customer service mindset

Continuous improvement

Adaptability

Education

Bachelor's degree in business, Supply Chain, Commerce, Analytics or related discipline

Tools

SAP

ERP systems

Microsoft Excel

Job description

Pierre Fabre is a French pharmaceutical company, and pioneer in dermo-cosmetics with notably iconic brands, Avène and Klorane. With more than 10,000 employees worldwide, the company has subsidiaries in 42 countries.

Nature is at the heart of our approach at Pierre Fabre, to explore and innovate for health care and beauty. A company with strong values, our purpose is at the core of our commitment to inspire our work every day. “Every time we care for a single person, we make the whole world better.

Why should you join our team?

There are many benefits for working for Pierre Fabre Australia these include but are not limited to:

• Hybrid working conditions
• Access to employee assistance program
• Free skin check annually

Pierre Fabre Australia is certified as a 'Great Place to Work' 2026-2027 through the trust index!

KEY ACCOUNTABILITIES:

Reporting to the Head of Supply Chain, the Supply Chain Coordinator is integral to delivering exceptional customer service, maintaining supply continuity, and driving operational excellence across the Pierre Fabre Australia and New Zealand supply chain network. The role combines supply chain planning, inventory management, customer operations, product supply and cross-functional project support to ensure products are available for customers while supporting business growth and profitability.

The successful candidate will use data-driven insights to identify opportunities, manage supply risks, support S&OP activities, and contribute to continuous improvement initiatives across the business

In addition to the above, day-to-day activities will include:

• Analyse supply chain, inventory, sales and service level data to identify trends, risks and improvement opportunities around service, cost and efficiency.
• Develop and maintain reporting dashboards, KPI tracking and business performance analysis to support decision making.
• Support the monthly Supply & Operations Planning (S&OP) process through demand analysis, inventory reviews and supply planning activities.
• Manage replenishment planning and stakeholder engagement for key business partners including New Zealand operations and contract manufacturing partners.
• Coordinate inbound supply activities, monitor shipment performance and proactively manage supply chain risks.
• Support product launches and lifecycle changes to ensure supply readiness and successful execution.
• Manage key customer order fulfilment processes, ensuring high service levels and alignment to forecast demand.
• Build and maintain strong relationships with logistics providers, contract manufacturers, customers and internal stakeholders.

The right candidate will possess the following skills and experience:

Education

Bachelor’s degree in business, Supply Chain, Commerce, Analytics or a related discipline.

Experience

• Minimum two years' experience in Supply Chain, Planning, Demand Planning, S&OP, Customer Operations or Business Analytics.
• Experience analysing data and developing actionable business insights.
• Experience working with ERP and planning systems.
• Strong proficiency in Microsoft Excel, including advanced reporting and data analysis capabilities.
• Experience working with inventory management, logistics providers or supply chain operations.
• Experience with SAP is advantageous.
• Experience in the pharmaceutical, healthcare, FMCG or consumer goods sectors is highly regarded
• Advantageous - Management of Overseas shipping process and documentation.

Personal and Professional Skills

• Demonstrated analytical and problem-solving capabilities.
• Strong attention to detail with the ability to work accurately across large data sets.
• Advanced stakeholder management and collaboration skills.
• Ability to perform effectively in a fast-paced and changing environment.
• Excellent communication skills, both verbal and written.
• Highly organised with strong planning and prioritisation abilities.
• Self-motivated, proactive and eager to learn and improve.
• Results-driven with a strong sense of accountability and ownership.
• Commitment to customer service excellence and continuous improvement.
• Forward-thinking and responsive to business challenges and changing priorities.

Valid full-time working rights in Australia.

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