Supply Chain Analyst

Panasonic Australia; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Panasonic Australia is seeking a highly skilled Business Analyst to support Supply Chain and Customer Service. You will deliver data planning and analysis to enable timely decisions and operational improvements, working with leaders, suppliers and service partners to translate complex information into practical insights.

The role emphasizes Power BI reporting, ERP data extraction, and data integrity, with exposure to SAP S/4HANA and Databricks.

Qualifications

• Minimum 3 years in business analysis, reporting or analytics within a supply chain or service environment.
• Advanced Power BI expertise, including DAX, Power Query, data modelling, dashboard development and automated reporting solutions.
• Strong analytical skills with the ability to translate complex data into meaningful business insights and recommendations.
• Experience working with ERP systems, ideally SAP S/4HANA, and multiple data sources for reporting and analysis.
• Sound understanding of Supply Chain and/or Customer Service operations, including international logistics, 3PL Warehousing, domestic distribution, Warranty Administration and Spare Parts inventory planning and procurement.
• Excellent stakeholder management, communication and organisational skills, with a proactive and continuous improvement mindset.

Responsibilities

• Deliver business planning, budgeting, forecasting and variance analysis across Supply Chain and Customer Service functions.
• Develop, maintain and enhance operational and financial reporting, KPI scorecards and Power BI dashboards.
• Analyse complex datasets to identify trends, risks and opportunities, providing actionable recommendations to stakeholders.
• Manage reporting databases and data extraction from ERP systems, Databricks and third-party providers to ensure data integrity.
• Support spare parts operations including demand forecasting, procurement planning, inventory management and backorder management.
• Oversee warranty reporting, chargeback reconciliations, supplier performance reporting and support continuous improvement initiatives.

Skills

Stakeholder management

Analytical skills

Data visualization

Communication

Problem solving

Continuous improvement

Tools

Power BI

SAP S/4HANA

Databricks

ERP systems

Job description

Panasonic is seeking a highly skilled and commercially savvy Business Analyst to support our Supply Chain and Customer Service divisions. This role is responsible for delivering the data planning and analysis essential for effective decision-making and operational improvements. You will work closely with our operational and functional leaders and our suppliers and service partners to provide succinct insights into our operations. You will deliver confidence in the data presented, and support key functions including Supply Chain and Service performance, Financial Planning, Warranty Administration, Spare Parts management and planning. This is an excellent opportunity for a data-focussed professional who enjoys translating complex information into meaningful reports that then drive business improvement initiatives and digital transformation projects. This is a 12-month contract position.

The key responsibilities we would trust you with:

• Deliver business planning, budgeting, forecasting and variance analysis across Supply Chain and Customer Service functions.
• Develop, maintain and enhance operational and financial reporting, KPI scorecards and Power BI dashboards.
• Analyse complex datasets to identify trends, risks and opportunities, providing actionable recommendations to stakeholders.
• Manage reporting databases and data extraction from ERP systems, Databricks and third-party providers to ensure data integrity.
• Support spare parts operations including demand forecasting, procurement planning, inventory management and backorder management.
• Oversee warranty reporting, chargeback reconciliations, supplier performance reporting and support continuous improvement initiatives.

The areas of knowledge and expertise that matter most to the role:

• Minimum 3 years' experience in business analysis, reporting or analytics within a supply chain or service environment.
• Advanced Power BI expertise, including DAX, Power Query, data modelling, dashboard development and automated reporting solutions.
• Strong analytical skills with the ability to translate complex data into meaningful business insights and recommendations.
• Experience working with ERP systems, ideally SAP S/4HANA, and multiple data sources for reporting and analysis.
• Sound understanding of Supply Chain and/or Customer Service operations, including international logistics, 3PL Warehousing, domestic distribution, Warranty Administration and Spare Parts inventory planning and procurement.
• Excellent stakeholder management, communication and organisational skills, with a proactive and continuous improvement mindset.

For over 100 years, Panasonic as a global business has been focused on product innovation and improving people’s lives. For Panasonic Australia, our focus is to continue to build on our strong relationships with our partners and continue to strive for a better life and a better world for our customers. Our philosophy is in delivering a diverse range of solutions to homes and businesses. Our employees thrive in a fulfilling workplace with a unique culture that promotes development, sustainability, and wellbeing.

What’s on offer: In return for your talent and expertise, we will offer you a competitive salary package, flexible/hybrid working options, awesome company culture, working with a talented and supportive team which will allow you to grow your skills within a company that rewards performance.