Supplier Manager – Technology

Beyond Bank; Australia; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

3 paid work-life balance days

Volunteer days to support communities

Employee discounts

Wellbeing initiatives

Flexible and diverse working enviro n

Job summary

Beyond Bank in Australia seeks a Supplier Manager - Technology to lead governance, performance and strategy of its technology supplier portfolio, maximise value, manage risk and support the delivery of key technology initiatives.

Working with senior leaders, you will build strong supplier relationships, drive continuous improvement and champion best-practice supplier management. Your work will strengthen commercial outcomes and resilience while supporting customers and communities.

Qualifications

• Experience in supplier governance and management of technology suppliers
• Ability to manage contracts, risk, and stakeholder relationships
• Knowledge of regulatory requirements and operational resilience frameworks

Responsibilities

• Lead governance, performance and strategy of technology supplier portfolio
• Partner with Technology and business stakeholders to maximise commercial outcomes
• Drive best-practice supplier governance, visibility of performance and risk
• Strengthen third-party risk management and operational resilience
• Identify improvements to mature supplier management capability

Skills

Supplier governance

Stakeholder management

Risk management

APRA CPS 230/234

ServiceNow

Tools

ServiceNow

Job description

• Can be based in any of our office locations nationally.
• Full time opportunity (75 hours per fortnight)

At Beyond Bank, we ask Australians to Bank on Purpose.

We're a 100% member-owned, certified B Corp bank that helps people reach their financial goals while backing communities across Australia. Because we believe where you bank can make a difference to your financial future and the people and communities around you.

For our people, that means the chance to build a career somewhere that stands for something. You'll do meaningful work alongside people who care about what they do, with the support and opportunities to learn, grow and move forward.
Our values of Member Obsession, Empowering Communities, Shared Ambition and Championing Sustainability are integral to all that we do and are the standards to which we hold ourselves. The way we work is also demonstrated by the behaviours that we are accountable to uphold: Own It, Call it Out, Be Respectful, Bring Your A Game, Make A Difference and Right Things Right Way.

Job Description

The role

This is a unique opportunity to influence how Beyond Bank partners with some of its most critical technology suppliers. As Supplier Manager - Technology, you will lead the governance, performance and strategic direction of our technology supplier portfolio, helping to maximise value, manage risk and support the delivery of key technology initiatives.

Working closely with senior leaders across the business, you'll build strong supplier relationships, drive continuous improvement and champion best-practice supplier management. Your work will directly contribute to stronger commercial outcomes, greater operational resilience and the delivery of technology solutions that support our customers, people and communities.

In this role, you will:

• Lead the strategic management and performance of Beyond Bank's technology supplier portfolio, ensuring suppliers deliver value, innovation and strong business outcomes.
• Partner with stakeholders across Technology and the broader business to maximise commercial outcomes, manage contractual obligations and strengthen supplier relationships.
• Drive best-practice supplier governance, providing visibility of supplier performance, risk, compliance and key commercial opportunities.
• Strengthen third-party risk management and operational resilience, ensuring supplier oversight aligns with regulatory and business requirements.
• Identify and implement improvements that enhance supplier performance, optimise processes and mature Beyond Bank's supplier management capability.

Qualifications

About you

You are a commercially minded and relationship-focused supplier management professional who thrives in complex technology environments. With experience managing suppliers, contracts and stakeholder relationships, you know how to balance commercial outcomes, governance and risk while building strong partnerships that deliver value. Highly organised and influential, you bring a proactive approach to problem-solving, continuous improvement and driving outcomes across diverse stakeholder groups.

You have a strong understanding of supplier governance, third-party risk management and operational resilience, with knowledge of APRA CPS 230 and CPS 234 requirements, or the ability to quickly build expertise in these areas. You understand the importance of effective supplier oversight, monitoring and governance in supporting regulatory compliance and business resilience.

A confident communicator, you build trusted relationships across all levels of an organisation and work collaboratively to improve processes, strengthen controls and support business objectives. You will also bring experience maintaining supplier, contract and obligation records, with exposure to supplier management platforms such as ServiceNow highly regarded. Experience working within a regulated environment will be well regarded.

See yourself in our team

You will be joining a dynamic IT team where we provide exceptional technical support to our internal users. You will be the first point of contact for our technology issues and will play a crucial role in supporting our user experiences with our technology systems. In our team, you will have opportunities to work closely with and learn from different technology teams to resolve more complex issues. Join us if you're passionate about demystifying technology to delight our Beyond Bank users!

Additional Information

Why work for Beyond Bank?

We welcome candidates who reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for our roles.
Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or modifications for accessibility to our locations, please contact us at [e-mail]

There are even more benefits:

• Additional 3 paid work-life balance days
• Paid community volunteer days to support community organisations across Australia
• Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more
• A flexible and diverse working environment
• Career development opportunities, training and coaching

By joining Beyond Bank, you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference, we would love to hear from you.

What does our recruitment process look like?
The process can include a phone screen, video screen, virtual or face-to-face interview, psychometric testing, and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.

To find out more about Beyond Bank visit beyondbank.com.au

As a Certified B Corp, we use our business as a force for good.

By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.