Supervisor - Perth CBD

LVMH Group; Perth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Gifted products throughout the year

Store discounts up to 45%

Paid parental leave & personal leave

Health & life insurance

Personal development opportunities

Global brand exposure

Online learning platform

Job summary

Sephora Perth CBD is seeking a Supervisor (Senior Beauty Advisor) to lead a high-performance team in a luxury, fast-paced store. This full-time role focuses on delivering an exceptional client experience, strategic leadership, and operational excellence across beauty, skincare and wellness categories.

You will drive sales targets, coach the team on product knowledge and service excellence, and collaborate with senior leadership to ensure a premium retail environment consistent with Sephora's

Qualifications

• Extensive retail management experience with P&L, forecasting, people management and stock control.
• Proficient in MS Office for data interpretation and reporting.
• Hands-on leader who motivates and coaches on the shop floor.

Responsibilities

• Lead teams of 20+ beauty advisors and drive high-performance culture.
• Shape the client experience and make critical store decisions as CEL.
• Collaborate with Store Manager and peers to exceed KPIs and elevate team capability.
• Manage operations and back-of-house processes in a premium retail environment.
• Provide ongoing coaching, feedback and development to the team.

Skills

Retail management

Leadership

KPI achievement

People management

Customer service

MS Office

Data interpretation

Tools

MS Office

Job description

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking yourpotentialand making a difference every day. Together, we belong to something beautiful.

Be part of Sephora's management team at ourPerth CBD store as aSupervisor(Senior Beauty Advisor), on aFull-Timebasis. This is a pivotal role designed for experienced leaders. This is an exceptional opportunity for a boutique manager looking to make their way into large format stores within a global business. We are seeking individuals who are ready to bring their strategic vision, proven leadership, and passion for luxury retail to a leading global beauty retailer.

The Impact You'll Make:

As a Supervisor, you will play a critical role in shaping the client experience and leading a dynamic team. The scope, team size, and commercial exposure you will gain in this role are comparable to senior leadership positions in smaller retail brands. You will lead teams of 20+ beauty advisors, fostering a high-performance culture and ensuring operational excellence. This is ideal for Store Managers or Assistant Managers from smaller-format retailers looking to transition into a larger, high volume and premium retail environment.

• Strategic Leadership:Embodying Sephora’s DNA of delivering a curated, innovative prestige beauty experience, serving as a role model and mentor to the team.
• Commercial Acumen:Driving a high-performance selling culture to exceed Key Performance Indicators (KPIs) and consistently elevate team capabilities through targeted coaching and development.
• Data-Driven Decisions:Utilizing and interpreting reporting data to inform operational decisions, collaborating closely with the Store Manager, Assistant Store Manager, and fellow Senior Beauty Advisors.
• Effective Communication:Facilitating open and constructive communication within your team, providing impactful feedback, and maintaining consistent dialogue with the wider management team.
• Operational Command:Serving as the Client Experience Lead (CEL), confidently overseeing client and team matters within a fast-paced environment and making critical store decisions.

In this role, you will gain exposure across all our categories - beauty, skincare, haircare, and wellness - along with comprehensive involvement in sales management and back-of-house operations. You will receive extensive initial onboarding training and continuous professional development through our unique online learning platform and field trainers. As part of Sephora and the LVMH community, your options for career growth within our global group of high-end luxury brands are endless.

We are looking for leaders who:

• Possess extensive retail management experience, including managing profit and loss, sales forecasting, people management and training, stock control, and visual merchandising.
• Are proficient in using the Microsoft Office Suite for data interpretation and daily reporting.
• Are hands-on leaders, passionate about being on the sales floor to motivate, coach, and empower their team members to achieve excellence.
• Demonstrate a deep passion for delivering exceptional client service and creating an unparalleled experiential retail environment that embodies the Sephora brand.
• Are committed to fostering a strong and positive culture where every team member is valued, recognized, and enabled to succeed through continuous feedback, career development, coaching, learning, and recognition.
• Have a proven track record of exceeding sales targets and KPIs, driven by a results-oriented mindset.
• Are available to work a rotating roster that supports store needs, including key trading times such as late nights, weekends, and public holidays (our busiest days are Thursday to Sunday).

The Perks:

• Gifted products throughout the year and store discounts of up to 45%.
• Paid Parental Leave, Birthday Leave & Personal Leave for Full-Time & Part-Time employees.
• Health and Well-being initiatives, including 24/7 Mental Health well-being programs & Life Insurance.
• Discounted Gym memberships.
• Significant opportunities for personal development and career progression within ANZ through structured succession planning.
• Access to diverse opportunities across our global group of high-end luxury brands within LVMH.
• A unique and advanced online learning platform.

Your application:

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Join us and belong to something beautiful.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.