Supervisor in Training (VIC)

MUJI Australia; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay

Bonus up to 15%

Staff & Family Discounts

Hybrid Work Options

Career Progression

Learning & Development

Wellbeing Support

Job summary

MUJI Retail Australia in Victoria is seeking Supervisors in Training to join our teams at Emporium, Chadstone, Knox and Highpoint. This program leads you toward future roles in store leadership while you learn MUJI's customer-first, minimalist approach.

As a Supervisor in Training, you will deliver warm service, support the floor team, manage visual merchandising and inventory, and grow into roles such as Assistant Store Manager.

Qualifications

• Customer service experience and a passion for helping customers.
• Demonstrated ability to lead and support a small team.
• Strong communication and interpersonal skills.
• Understanding of retail operations and store standards.

Responsibilities

• Deliver warm, thoughtful service that helps customers find what they need and discover what they love
• Guide and support the team on the shop floor to deliver exceptional customer experiences
• Work closely with your team and leaders to create a positive and productive work environment
• Create beautiful functional spaces and promote visual merchandising aligned with MUJI's simplicity and minimalist ethos
• Monitor and manage inventory levels for smooth functioning of the store
• Contribute to creating a positive working environment through effective communication and teamwork

Skills

Customer service

Team leadership

Communication

Retail operations

Job description

Job Category: Mangement - Department/Assistant

Founded in Japan in 1980 and established in Australia in 2013, MUJI is a global brand with more than 1400 stores worldwide dedicated to quality and environmental sustainability. We focus on contributing to a simple, pleasant life and society by creating products that can be used universally by customers who value simplicity and beauty. This commitment defines our path forward, and we invite you to join us as we work together toward a more sustainable and thoughtful future.

Our Values and Benefits

Our foundation is built on four core values: kindness, innovation,simplicityand sustainability.In the spirit ofKaizen, we foster a culture of continuous improvement, where we consistently refine our processes and empower our people to grow with the business.To support this, we offer:

• Competitive Pay: We offerattractive and competitive pay that consistently match or exceed market rates, providing financial peace of mind and consistency.
• Attractive Performance-Based Rewards:We recognise excellence throughour annual performanceincentivesprogram where eligible employees can earn a discretionary bonus of up to 15% depending on their role, individual achievements and company performance.
• Exclusive Staff and Family Discounts:Access employee and family discounts on our product range, making it easier to integrate a simpler and more sustainable lifestyle into your own home.
• Flexible Hybrid Work Options:For eligible roles, we offer a hybrid work environment with 2 days to work from home each week, promoting flexibility and ensuring an ideal work/life balance.
• Career Progression Opportunities:We prioritise promoting from within, offering clear career pathways and progression opportunities for team members who want to grow their career with us.
• Ongoing Learning and Development: In the spirit ofKaizen, we empower our people to seek outlearning opportunities.Whetherit’sa new skill, certification or short course, we'll back you all the way because your growth fuels ours.
• Wellbeing Support:We are with you through life's up and down. Our Employee Assistance Program (EAP) is one of the ways we invest in your wellbeing - offering you and your loved ones 24/7 access to free and confidential counselling, coaching, and practical support whenever life happens.

Job Description

Are you passionate about people, curious about the future of retail, and ready to step into a leadership role with a global brand?

MUJI Retail Australia are looking for Supervisors in Training to join our teams in Victoria (Emporium, Chadstone, Knox, and Highpoint).

At MUJI, we are about more than just products. We empower our customers to live more simply, sustainably, and mindfully. When you join us, we will equip you with the training and mentorship you need to lead your department with confidence and purpose.

As a Supervisor in Training, your core responsibilities will be to:

• Deliver warm, thoughtful service that helps customers find what they need and discover what they love
• Guide and support the team on the shop floor to deliver exceptional customer experiences
• Work closely with your team and leaders to create a positive and productive work environment
• Create beautiful functional spaces and promote visual merchandising aligned with MUJI's simplicity and minimalist ethos
• Monitor and manage inventory levels for smooth functioning of the store
• Contributeto creating a positive working environment through effective communication and teamwork

We are seeking motivated individuals who:

• Are looking to build a long-term career with MUJI and grow into future roles like Assistant Store Manager
• Are aspiring leaders with a genuine interest in developing your leadership and people skills
• Show high potential by embodying MUJI’s values, and proactively contributing to the success of your team and the wider company
• Are flexible and available to support the team across various shifts, including weekends and busy periods

What's in it for you?

• Receive regular mentorship, coaching, and structured training to build your skills
• Open doors to future leadership roles such as Assistant Store Manager, Store Manager or Store Support Service roles
• Help shape MUJI’s future by influencing culture and sharing your ideas for improvement
• The chance to grow your professional profile within a global brand
• If you are ready to grow your career with a brand that values mindfulness and simplicity, we want to hear from you!

Important Note: Your primary place of work during your initial training period will be MUJI Chadstone or MUJI Highpoint for approximately 6 months. Following the successful completion of your training, your ongoing primary place of work will be assigned based on business needs, though we will do our best to accommodate your preference as indicated in your application. You may be required to work at other MUJI locations to support the business; however, this will always be discussed with you in consultation before any changes are made.