Supervisor Fleet Controller - Courier Division

PEP Transport; Perth; On-site; AUD 70,000 - 90,000; Full time

Job summary

PEP Transport in Perth is seeking a Fleet Controller to oversee the Courier area, maximise fleet allocation and liaise with the Fleet Manager - Courier. You will lead a team of allocators, ensure efficient job distribution and drive high service levels for customers.

The role focuses on on-site coordination with drivers, maintaining paperwork compliance and delivering excellent customer service in a dynamic logistics environment.

Qualifications

• Previous experience in a similar role.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Professional attitude and focus.
• Alignment with company values and policies.
• Proven leadership experience.

Responsibilities

• Implement systems to ensure all freight is allocated in an efficient and timely manner
• Ensure drivers complete paperwork and scanning in accordance with company processes and requirements
• Responsible for the team of allocators managing training and development
• Allocate jobs according to the daily requirements in an efficient and cost-effective manner for the business and drivers
• Supervisor Fleet Controllers relevant to area
• Liaise with Fleet Manager - Couriers in regards to potential fleet capacity and additional work required
• Participate actively on retaining our driver fleet of Couriers
• Ensure that we accommodate as many customer requirements as possible creating a culture of servicing our customers to a high standard
• Conduct daily meetings with drivers to check in with them, discuss requirements, opportunities to grow their business and resolve any issues that they have
• Conduct daily briefings to ensure that all employees are aware of customer and business requirements for the day

Job description

Servicing Perth for over 50 years, PEP Transport proudly takes a leadership role in Transport and Logistics, demonstrating the highest standards of professionalism as a reflection of our deep commitment to the community we serve.

Our core values - communication, professionalism, drive, proactivity, integrity, and respect - guide how we engage with stakeholders and each other, forming strong and lasting relationships.

Why Join PEP Transport?

Full-time role - AM Shift 6am - 2pm

Opportunities for growth with a strong focus on promoting from within

Access to key decision makers on site

Dedicated and long serving fleet team

Recognition, awards, and fun corporate events to celebrate our team's achievements

About the role:

The primary purpose of this position is to oversee the Courier area of the business to ensure fleet allocation and utilisation of the courier fleet is maximised whilst maintaining a Fleet Controller role and liaising with Fleet Manager - Courier.

Key responsibilities

• Implement systems to ensure all freight is allocated in an efficient and timely manner
• Ensure drivers complete paperwork and scanning in accordance with company processes and requirements
• Responsible for the team of allocators managing training and development
• Allocate jobs according to the daily requirements in an efficient and cost-effective manner for the business and drivers
• Supervisor Fleet Controllers relevant to area
• Liaise with Fleet Manager - Couriers in regards to potential fleet capacity and additional work required
• Participate actively on retaining our driver fleet of Couriers
• Ensure that we accommodate as many customer requirements as possible creating a culture of servicing our customers to a high standard
• Conduct daily meetings with drivers to check in with them, discuss requirements, opportunities to grow their business and resolve any issues that they have
• Conduct daily briefings to ensure that all employees are aware of customer and business requirements for the day

About you:

• Previous experience in like role
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Professional attitude and focus
• Alignment with company values and policies
• Proven leadership experience

PEP Transport was established in 1968 and has been delivering your goods on time, every time. More than 55 years later, PEP Transport leads the way in transport and logistics. We have built our reputation on local knowledge, innovative technology and full-service delivery; working with some of the largest organisations across Australia.

Today, our dedicated local team operates one of the most comprehensive transport and logistics networks across Western Australia and beyond. We have recently expanded with strategically positioned network of branches to meet demands including the opening of our Regional WA and Queensland Depots creating more opportunities in career development for our team.