Supervisor

White Box Enterprises; Bangalow; On-site; AUD 70,000 - 90,000; Full time

Job summary

Beacon Laundry in Bangalow, NSW, is seeking a hands-on Supervisor to lead daily laundry operations and a diverse team on the production floor. You will ensure safety, efficiency and on-time delivery while supporting staff development and a positive workplace culture.

You will coach Section Supervisors and floor operators, promote inclusion, and collaborate with management to meet targets and uphold quality standards in a busy environment.

Qualifications

• Experience supervising teams in production/industrial settings.
• Commercial laundry experience highly regarded.
• Strong communication, leadership and organisation.
• Solid understanding of workplace health and safety.
• Ability to coach and support diverse staff.

Responsibilities

• Lead daily laundry operations and achieve targets.
• Coordinate staffing and tasks across shifts.
• Oversee equipment, troubleshoot and escalate maintenance.
• Coach Section Supervisors and floor staff.
• Maintain a positive, inclusive workplace culture and safety.
• Lead toolbox meetings and handovers.
• Contribute to production planning and rostering.

Skills

Team leadership

Communication

Problem solving

Safety awareness

Inclusive management

Tools

Laundry equipment

Job description

Lead a team that delivers quality work and meaningful employment

Our mission is simple.

As a jobs-focused social enterprise, we're here to create jobs and employment pathways that give people a sense of belonging, purpose and professional growth.

We've built a large-scale commercial laundry servicing the accommodation industry on Bundjalung Country in Bangalow, in the heart of the NSW Northern Rivers. Every day, our team delivers fresh, high-quality linen for local hospital and accommodation partners while creating meaningful work and opportunity.

We're looking for a capable, people-centred Supervisor to lead daily production-floor operations. You'll keep workflow safe, efficient and on track, while helping a diverse team thrive in an inclusive workplace.

What will you do and what top strengths will you get to use?

You'll be a hands-on leader who brings energy, calm and care to a busy production environment. You'll lead Section Supervisors and Laundry Operators, work closely with the General Manager and Pathways Manager, and help turn daily targets into great outcomes for our people and customers.

You're personable and professional, comfortable working alongside the team on the floor. You're a solid team player who can also work productively on your own. Most of all, you're reliable, practical and ready to step in wherever needed to lead and support our team to get clean linen out the door. Commercial laundry experience highly regarded, but not essential.

What you'll do

• Lead daily laundry operations, production targets, workflow and quality standards.
• Coordinate staffing and tasks across the shift so work moves safely, smoothly and on time.
• Operate and oversee commercial laundry equipment, troubleshoot minor issues and **escalate maintenance needs.**
• Coach and support Section Supervisors and floor staff, including people who are new to the workforce.
• Maintain a positive, inclusive and collaborative workplace culture where people feel valued and capable.
• Drive a strong safety culture by monitoring workplace hazards, managing risk assessments, facilitating safety training, and ensuring timely reporting and follow-up of near misses.
• Act as the designated First Aid Officer, providing immediate assistance in the event of workplace injuries or medical incidents and ensuring appropriate follow-up actions are taken.
• Respond constructively to performance concerns, wellbeing matters and workplace incidents, escalating when needed.
• Maintain shift records, including attendance, performance notes and production outcomes.
• Lead toolbox meetings, shift handovers and supervisor huddles.
• Contribute to production planning, rostering input, safety updates and continuous improvement.

What you'll bring

• Experience supervising teams in a production or industrial environment.
• Commercial laundry experience is highly regarded, but not essential.
• Strong communication, leadership, organisation and problem-solving skills.
• A sound understanding of workplace health and safety in an industrial setting.
• The ability to coach, motivate and support people from diverse backgrounds.
• Patience, empathy and resilience when responding to workplace challenges.
• An inclusive approach to people management.

Why Beacon Laundry

This is more than a production leadership role. It's an opportunity to help people build confidence, connection and capability while delivering a service that our customers count on. You'll join a team that takes pride in doing great work together and making a real difference in our community.

We encourage and celebrate applications from Aboriginal and Torres Strait Islander Peoples, people from culturally and linguistically diverse backgrounds, the LGBTQIA+ community, people living with disability, women, and people re-entering the workforce.

At Beacon Laundry, safety comes first. As part of our commitment to a safe and supportive workplace, the successful applicant will need to complete a Fit to Work assessment before commencing employment.

For more information and to read about the wonderful things we do, visit www.beaconlaundry.com.au.