Superannuation Administrator

Hub24 Management Services Pty Ltd; Gold Coast City; Hybrid; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Flexible and hybrid working

Employee Share Scheme

Additional leave and wellbeing support

Job summary

HUB24 on the Gold Coast is seeking a Superannuation Administrator for a 12-month fixed-term contract. You will support member accounts, process payments, respond to inquiries, and assist with onboarding while maintaining compliance and accuracy.

Join a collaborative team in a fast-paced financial services environment, contributing to superior member experiences and efficient administration.

Qualifications

• Attention to detail and a willingness to learn.
• Strong communication and teamwork skills.
• Organised and proactive approach to tasks.
• Genuine interest in financial services and helping others.

Responsibilities

• Keeping member account information accurate and up to date.
• Helping process benefit payments and pension payroll.
• Responding to member enquiries with care and professionalism.
• Supporting daily banking and contribution allocations.
• Assisting with onboarding new members and updating insurance details.

Skills

Detail-oriented

Communication

Teamwork

Organised

Customer service

Job description

About HUB24

At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients. Our purpose is simple: Empower better financial futures, together. What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day. HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Why you’ll enjoy working here

We create an environment where you can do your best work and see the impact of it. Work with smart, collaborative people who get things done. Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned. Grow your career your way, with support to learn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work

• Genuinely flexible and hybrid ways of working.
• Employee Share Scheme.
• Additional leave and wellbeing support.
• Enhanced parental leave and support through different life stages.
• Everyday benefits, including discounts and financial wellbeing support.

Why this is an exciting opportunity

Looking to build your career in financial services and make a real difference? We’re looking for a Superannuation Administrator to join our team on a 12 month Fixed Term Contract on the Gold Coast. This is a great opportunity to develop your superannuation knowledge, gain hands‑on experience across a broad range of administration activities and build your career within a supportive and collaborative environment. As a Superannuation Administrator, you’ll play an important role in supporting our members and ensuring their accounts are administered accurately and efficiently. From processing benefit payments and contributions to responding to member enquiries and maintaining account information, you’ll gain exposure to the key areas that keep superannuation administration running smoothly. You don’t need to know everything from day one. If you’re customer‑focused, detail‑oriented and keen to develop your career in financial services, we’d love to hear from you.

What you’ll be doing

• Keeping member account information accurate and up to date
• Helping process benefit payments and pension payroll
• Responding to member enquiries with care and professionalism
• Supporting daily banking and contribution allocations
• Assisting with onboarding new members and updating insurance details
• Learning about compliance and risk in a supportive team environment

What you bring

You don’t need to tick every box, but experience in the below will set you up for success.

Experience & Skills

• A keen eye for detail and a willingness to learn
• Strong communication and teamwork skills
• Organised and proactive approach to tasks
• A genuine interest in financial services and helping others

Bonus Skills (Great if You Have Them):

• RG146 compliance
• Basic understanding of superannuation
• Previous experience in admin or customer service

Our commitment

We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers. HUB24 Limited is a company listed on the Australian Securities Exchange.