Superannuation Administrator - Expressions of Interest

HUB24; Gold Coast City; On-site; AUD 45,000 - 65,000; Full time

Job summary

HUB24 on the Gold Coast invites applications for a Superannuation Administrator. You’ll work with a collaborative team to support member accounts, process benefits and payroll, and respond to enquiries with care and professionalism.

This role offers hands-on exposure to compliance, risk management and everyday banking operations within a supportive environment that values learning and career growth in financial services.

Qualifications

• Detail-oriented with a willingness to learn.
• Strong communication and ability to work in a team.
• Interest in financial services and helping others.

Responsibilities

• Keep member account information accurate and up to date.
• Help process benefit payments and pension payroll.
• Respond to member enquiries with care and professionalism.
• Support daily banking and contribution allocations.
• Assist onboarding new members and update insurance details.
• Learn about compliance and risk in a supportive team environment.

Skills

Attention to detail

Willingness to learn

Strong communication

Teamwork

Organised

Proactive

Interest in finance

Job description

About HUB24

At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.

Our purpose is simple: Empower better financial futures,together.

What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.

HUB24 Limited isan ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Why you’ll enjoy working here

We create an environment where you can do your best work and see the impact of it.

• Work with smart, collaborative people who get things done.
• Your ideas won’t sit in a backlog, they’ll beheard, tested and actioned.
• Grow your career your way, with support tolearn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work:

• Genuinely flexibleand hybridways of working.
• Employee Share Scheme.
• Additional leave and wellbeing support.
• Enhanced parental leave and support through different life stages.
• Everyday benefits, including discounts and financial wellbeing support.

Why this is an exciting opportunity

Looking to build a career in financial services and make a real difference?

Join our Superannuation Administrator Talent Community and be the first to hear about upcoming opportunities with HUB24 on the Gold Coast.

As a Superannuation Administrator, you’ll play an important role in helping Australians achieve better financial futures. You’ll gain hands‑on experience across a range of superannuation administration activities, develop valuable industry knowledge, and be supported by a collaborative team that’s invested in your success.

At HUB24, you’ll have the opportunity to learn, develop and build a rewarding career with one of Australia’s leading wealth management and technology companies.

What you’ll be doing

• Keeping member account information accurate and up to date
• Helping process benefit payments and pension payroll
• Responding to member enquiries with care and professionalism
• Supporting daily banking and contribution allocations
• Assisting with onboarding new members and updating insurance details
• Learning about compliance and risk in a supportive team environment

What you bring

You don’t need to tick every box, but experience in the below will set you up for success.

Experience & Skills

• A keen eye for detail and a willingness to learn
• Strong communication and teamwork skills
• Organised and proactive approach to tasks
• A genuine interest in financial services and helping others

Bonus Skills (Great if You Have Them):

• RG146 compliance
• Basic understanding of superannuation
• Previous experience in admin or customer service

Our process

We aim to keep the process simple and respectful of your time:

• You’ll receive an acknowledgement after applying.
• Our Talent team will review your application and keep you updated.
• If shortlisted, we’ll connect to learn more about you.
• Interviews may be virtual or in person.
• You’ll receive an outcome and feedback.

If you need any adjustments, please let us know - we’re here to support you.

Our commitment

We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.