Substance Use and Wellbeing Manager
The-Geo-Group-Australia
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Benefits offered by this job
Job summary
The GEO Group Australia is seeking a dedicated Substance Use and Wellbeing Manager at Ravenhall Correctional Centre in Victoria. Lead planned AOD and wellbeing programs, drive continuous improvement, and enhance transitions from custody to community.
You will coordinate lived experience initiatives, supervise senior staff, and engage stakeholders to deliver client-centered, evidence-based services within a correctional setting.
Qualifications
- Relevant tertiary qualification and/or equivalent relevant experience.
- Demonstrated experience in AOD service delivery and program management.
- Proven leadership experience managing multidisciplinary teams.
- Strong understanding of harm minimisation, trauma-informed care, and recovery-oriented practice.
- Excellent communication, interpersonal, and stakeholder engagement skills.
- Ability to manage complex cases and provide clinical supervision.
- Knowledge of relevant legislation and standards in AOD and wellbeing services.
- Experience working with diverse and complex populations.
- Demonstrated knowledge of program evaluation, quality improvement and program design principles.
- Demonstrated understanding of transition and reintegration issues and needs of offenders.
Responsibilities
- Oversee the planning, implementation, and evaluation of AOD and wellbeing programs.
- Develop and implement key initiatives including the lived experience strategy and the volunteer program at RCC.
- Ensure that all programs and services are evidence-based, client-centred, and responsive to the needs of the population.
- Ensure best practice in AOD service delivery, including harm minimisation and recovery-oriented approaches.
- Participate in the case management and/or placement process by providing information and advice to relevant staff on a prisoner’s participation, progression and/or completion in programs.
- Engage in continuous improvement and the application of an innovative approach to areas such as induction, responsive program delivery and application of assessment tools.
- Provide oversight of Continuum of Care as related to substance use needs, including service delivery at GEO’s Community Reintegration Centre.
- Monitor program outcomes and drive continuous improvement.
- Support the development of new initiatives to address emerging substance use and wellbeing issues.
- Engage community stakeholders in service promotion to strengthen rehabilitati ve outcomes.
- Provide strong leadership, supervision, and support to Senior AOD staff and the broader team.
- Collaborate with internal and external stakeholders to ensure integrated service delivery , within the correctional environment and post release
- Foster a positive, inclusive, and trauma-informed team culture
- Conduct regular performance reviews, supervision sessions, and team meetings
- Identify training and development needs
- Ensure adherence to applicable ethical, legal, and organisational standards
- Represent the organisation at relevant networks, forums, and meetings
- Ensure programs comply with relevant legislation, standards, and funding requirements
- Maintain accurate documentation, reporting, and data collection systems
- Manage program budgets in collaboration with senior leadership
Skills
Education
Job description
Our redesigned services brings specialist expertise closer to the frontline, strengthens support from custody to community and creates clearer pathways for professional growth. It is more connected, more responsive and built to achieve stronger outcomes for people with diverse and complex needs.
Bring your expertise, ideas and commitment to change. Join a collaborative evidence-based team shaping the future of rehabilitation and reintegration at Ravenhall Correctional Centre where your work changes lives, strengthens communities and makes a difference every single day.
About The GEO Group Australia
We are the country's leading provider of outsourced correctional services, operatinginVIC. GEO aims to deliver better corrections and create safer communities. We focus on providing a continuum of care and integration of services to make a real difference in the lives of people we work with. Our company is defined by us always acting withIntegrity, showing everyoneRespectwithout fail, beingAccountableat all times, always beingAgileand continuously looking for opportunities to beInnovative. For more information about our organisation visit our website www.geogroup.com.au
To view our videos, including the type of individuals we seek to join our business, click here.
About Ravenhall Correctional Centre
Ravenhallis Victoria’s largest, medium security prison for adult sentenced and unsentenced males. Its contemporary campus-style design provides a safe and humane environment that enables and nurtures GEOs Continuum of Care operating philosophy.
Ravenhall also has a dedicated Forensic Mental Health Unit, a specialised Closed Supervision Unit for prisoners with significant challenging behaviours, and a small Mission Based Unit for prisoners who have never been in custody before. In recognition of the importance of Continuum of Care, Ravenhall extends its presence into the community by providing ex-prisoners with access to post-release support at GEO’s Community Reintegration Centre.
With key focus on young adult offenders, Aboriginal and those with complex and mental health needs, prisoners at Ravenhall have significant opportunities to engage in work, education, programs and services, through an evidence based approach to reduce re-offending.
Ravenhall’s unprecedented emphasis on offender rehabilitation and reintegration is evidenced through collaborative and integrated relationships with key Alliance service partners including Forensicare, GEO Healthcare Plus, YMCA, Honeywell and Bendigo Kangan Institute of Tafe.
To learn more about Ravenhall Correctional Centre, click here.
About The Opportunity
The Substance Use and Wellbeing Manager is responsible for the leadership, coordination, and continuous improvement of substance use (AOD) and wellbeing programs. This role ensures the delivery of high-quality, evidence-based services that support individuals to reduce harm, improve health outcomes, and enhance overall wellbeing. The role also plays a pivotal role in developing an d implementing objectives including RCC’s volunteer program and lived experience strategy.
As the Substance Use and Wellbeing Manager you will:
- Oversee the planning, implementation, and evaluation of AOD and wellbeing programs.
- Develop and implement key initiatives including the lived experience strategy and the volunteer program at RCC.
- Ensure that all programs and services are evidence-based, client-centred, and responsive to the needs of the population.
- Ensure best practice in AOD service delivery, including harm minimisation and recovery-oriented approaches.
- Participate in the case management and/or placement process by providing information and advice to relevant staff on a prisoner’s participation, progression and/or completion in programs.
- Engage in continuous improvement and the application of an innovative approach to areas such as induction, responsive program delivery and application of assessment tools.
- Provide oversight of Continuum of Care as related to substance use needs, including service delivery at GEO’s Community Reintegration Centre.
- Monitor program outcomes and drive continuous improvement.
- Support the development of new initiatives to address emerging substance use and wellbeing issues.
- Engage community stakeholders in service promotion to strengthen rehabilitati ve outcomes.
- Provide strong leadership, supervision, and support to Senior AOD staff and the broader team.
- Collaborate with internal and external stakeholders to ensure integrated service delivery , within the correctional environment and post release
- Foster a positive, inclusive, and trauma-informed team culture
- Conduct regular performance reviews, supervision sessions, and team meetings
- Identify training and development needs
- Ensure adherence to applicable ethical, legal, and organisational standards
- Represent the organisation at relevant networks, forums, and meetings
- Ensure programs comply with relevant legislation, standards, and funding requirements
- Maintain accurate documentation, reporting, and data collection systems
- Manage program budgets in collaboration with senior leadership
Your Skills & Experience
To be successful in the role of Substance Use and Wellbeing Manager you will have:
- Relevant tertiary qualification and/or equivalent relevant experience
- Demonstrated experience in AOD service delivery and program management
- Proven leadership experience managing multidisciplinary teams
- Strong understanding of harm minimisation, trauma-informed care, and recovery-oriented practice
- Excellent communication, interpersonal, and stakeholder engagement skills
- Ability to manage complex cases and provide clinical supervision
- Knowledge of relevant legislation and standards in AOD and wellbeing services
- Experience working with diverse and complex populations,
- Demonstrated knowledge of program evaluation, quality improvement and program design principles
- Excellent interpersonal and problem-solving skills with a participant fo cused approach
- Demonstrated ability to manage resource allocation to effectively meet key contractual obligations and performance measures
- Registration or membership with a relevant professional body
- Demonstrated understanding of transition and reintegration issues and needs of offenders
- Experience providing services in correctional environment
About the Benefits
Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community. Benefits of working for GEO, include but are not limited to:
- Role diversity and internal career progression opportunities
- Support with Professional Registration costs
- Flexible working arrangements
- Competitive salary and rewards scheme
- Free parking
- Employee Assistance Program
- Staff gym
- Subsidised meals
- Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia.
- REACH Program
- Discounted Private Health Insurance (Medibank Private)
- VCEA (Victorian Correctional Employees Association)
To be considered for this role, applicantsmustsubmit a cover letter and a current resume.
Aboriginal and Torres Strait Islander applicants are highly encouraged to apply
Applications close at 11:59pm, Friday 6th November 2026 and will be reviewed on a rolling basis. The GEO Group reserves the right to close this vacancy before the specified closing date; therefore, early applications are encouraged.
We are always looking for people to join our company who share the values that we stand for:
INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE
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