Student Wellbeing Coordinator

University of Canberra; Canberra; On-site; AUD 92,000 - 99,000; Full time

Job summary

The University of Canberra is seeking a dedicated role to support student wellbeing on campus, delivering frontline wellbeing services with a trauma-informed, strengths-based approach. You will engage with students and staff to promote resilience, retention, and a positive campus experience, using inclusive, student-centered strategies.

Working on campus, you will collaborate with a supportive team, stay informed about sector initiatives, and assist students facing multiple vulnerabilities while

Qualifications

• Delivery of student wellbeing services using trauma-informed approaches.
• Frontline wellbeing support across in-person, phone and virtual interactions.
• Liaise with internal and external stakeholders and advise on UC policies.

Responsibilities

• Provide guidance, support and advice to students and staff to enhance student engagement, wellbeing and success.
• Deliver frontline student wellbeing support using trauma-informed, strengths-based and student-centred approaches across in-person, phone and virtual interactions.
• Develop and maintain understanding of sector initiatives and programs that support student wellbeing, with focus on vulnerable students.

Skills

Trauma-informed

Student wellbeing

Crisis support

Stakeholder liaison

Education

Social work/psychology related degree

Job description

University of Canberra The University of Canberra (UoC) is Australia’s capital public university. It was primarily known as the Canberra College of Advanced Education when it was founded in 1967. It aims to provide the kind of...

• Make Every Connection Count. Support and Empower a Diverse Student Community
• UC Level 6, Salary Range $91,509 pa - $98,506 pa plus 17% Super
• Full Time, 12-month Fixed Term Opportunity

About us:

University of Canberra is more than a university, it’s a community committed to shaping a better world through education, research, and opportunity with a strong commitment to inclusivity and reducing inequalities. Our vibrant campus in Australia’s capital city is a hub of innovation & opportunity. Ranked number one in Canberra for graduate outcomes and student support, UC values progress over perfection, inclusion over competition, and real‑world impact over prestige. If you’re looking for a career that matters, where you can belong, grow, and help shape what’s next, you’ll find your place at UC.

About the role:

This role supports the delivery of student wellbeing services through a holistic and collaborative approach that enhances the student experience, builds community and promotes student resilience and retention.

A key element of this role is to provide timely and appropriate frontline student support from trauma-informed, strengths based and student-centered approaches. This can include crisis support, liaison with and referral to internal and external stakeholders and support networks and general advice and guidance about navigating UC policies and procedures.

Key responsibilities:

• Provide guidance, support and advice to students and staff of the University to enhance student engagement, wellbeing and success.
• Deliver frontline student wellbeing support using trauma-informed, strengths-based and student-centred approaches across in-person, phone and virtual interactions.
• Develop and maintain a strong understanding of sector initiatives and programs that support student wellbeing and success, with a particular focus on students experiencing multiple and intersecting vulnerabilities.

You are someone who thrives in a collaborative environment, enjoys working with diverse communities beyond UC, and is committed to making a meaningful impact in students’ lives. You will be part of a supportive team dedicated to student success and wellbeing with opportunities for professional development and meaningful engagement. As this is a student facing role, the work is required to be on campus.

Relevant tertiary education and experience in social work, psychology, or relevant field would be advantageous.

The University offers excellent conditions and benefits which can be further explored on our “Work at UC ” site such as flexible, family-friendly policies, on site gym, on site medical services, a grocery store, and Early Childhood Education and Care facilities.

We believe people deserve to feel welcome, supported, and empowered to realise their potential. Being a values based organisation, UC sets a goal to be the national sector leader in equity, diversity, inclusion and access via our Reconnected Strategy . UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability, neurodiversity and people from culturally and linguistically diverse backgrounds.

• Applicants who wish to apply for this position should have valid working rights at the time of submission.
• The University of Canberra is committed to the safety of vulnerable and young people. The successful candidate will be required to have or obtain a current ACT WWVP.