Student Support Officer, Vet

The University of Notre Dame Australia Employees, Location ...; Shire Of Broome; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Generous training and development

Friendly and collaborative working env

Discounted study at the University

Job summary

The University of Notre Dame Australia invites applications for the Student Support Officer, VET position at the Broome Campus. This part-time role (0.8 FTE) continues a contract and supports VET administration, student services and liaison with students and stakeholders.

Your duties include maintaining student records, handling course enquiries, complying with policies, and keeping information current across systems and portals. The role reports to the Operations Manager, VET.

Qualifications

• Relevant degree or equivalent experience, education and training.
• Administrative experience in Vocational Education and Training or a Registered Training Organisation environment, with knowledge of ASQA, training packages and government-funded programs.
• Strong Microsoft Office, LMS and CRM system skills.
• Excellent communication, customer service, organisation and time management skills.
• Ability to manage competing priorities, show attention to detail, solve problems and use initiative.

Responsibilities

• Support day-to-day administration, maintain student records, and assist with student course enquires.
• Maintain accurate student files and registers in line with compliance requirements.
• Respond to student and stakeholder enquiries.
• Support process improvements and comply with University policies.
• Keep program information current across relevant systems and portals.

Skills

MS Office

LMS

CRM systems

Communication

Customer service

Organization

Time management

Prioritization

Problem solving

Initiative

Education

Relevant degree or equivalent experience

Job description

Student Support Officer, VET

Need help? Ask Notre Dame

For further information or enquiries, please contact People and Culture: [e-mail]

• Employment Type Part-Time
• Category Administrative
• Location Broome
• Department Vocational Education & Training

Student Support Officer, VET
Broome Campus
Part-time opportunity, (0.8) Continuing contract

• Support VET administration and student services.
• Competitive Salary + 15% superannuation (pro-rata).

About the university

We believe in the power of education to transform lives, strengthen communities and help people become the best version of themselves. The University of Notre Dame Australia is a modern, national Catholic university that serves more than 12,000 students across its campuses in Fremantle, Broome and Sydney.

With a community of over 1,000 academic and professional staff, Notre Dame is recognised for its personalised learning environment, strong graduate outcomes and holistic educational philosophy rooted in critical thinking, ethics and the Catholic intellectual tradition.

About the office

Vocational Education and Training (VET) at Notre Dame provides students with the skills they need to thrive in the education and health industries. We provide career preparation and formal qualifications to specialise in a certain area of work, to make a career change or as a pathway into higher education. Our programs are flexible and structured so students can learn online, on-campus and in the field.

About the role

The Student Support Officer provides administrative support to the VET team, helping coordinate student processes, support progression and acts as a key contact for students and stakeholders. The position reports to the Operations Manager, Vocational Education and Training (VET).

Key Responsibilities

• Support day-to-day administration, maintain student records, and assist with student course enquires.
• Maintain accurate student files and registers in line with compliance requirements.
• Respond to student and stakeholder enquiries.
• Support process improvements and comply with University policies.
• Keep program information current across relevant systems and portals.

Qualifications, skills & experience

• Relevant degree or equivalent experience, education and training.
• Administrative experience in Vocational Education and Training or a Registered Training Organisation environment, with knowledge of ASQA, training packages and government-funded programs.
• Strong Microsoft Office, LMS and CRM system skills.
• Excellent communication, customer service, organisation and time management skills.
• Ability to manage competing priorities, show attention to detail, solve problems and use initiative.

Benefits

• Generous training and development opportunities.
• Friendly and collaborative working environment.
• Discounted study at the University.

Applications closing date: 10 November 2026

Applicants are expected to have current and valid work rights in Australia.

Aboriginal and Torres Strait Islander people are encouraged to apply.

The University is committed to providing a safe, respectful and inclusive working and learning environment.

The successful candidate will be required to complete a self-declaration regarding Gender-Based Violence (as required by the National Code) as part of the pre-employment process. For more information on this please refer to our website.

The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.

Please direct your queries regarding this role to Marcia Rodriges, [e-mail]