Student Support Officer - Full Time - Ongoing - Box Hill High School (Prov)

NSW Department of Education; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

NSW Department of Education is seeking a Student Support Officer to work within schools, enhancing student wellbeing and learning outcomes in partnership with the wellbeing team and the school counselling service.

You will provide individual and targeted wellbeing support and contribute to whole-school wellbeing initiatives, and you will work with external agencies to create referral pathways for students and families to child and family support services.

Qualifications

• Must have a completed diploma or higher in social work, youth work, welfare or related discipline.
• Knowledge of the Department’s Aboriginal education policies.
• Valid and current Working With Children Check (WWCC).

Responsibilities

• Provide individual and targeted wellbeing support to students.
• Deliver whole-of-school wellbeing initiatives and programs.
• Collaborate with external agencies and create referral pathways for students and families.

Skills

Diploma in Social Work

Education

Diploma or higher in Social Work

Job description

About the Role

Student Support Officers work within the school community to enhance student wellbeing and learning outcomes in partnership with the wellbeing team and the school counselling service. Student Support Officers provide individual and targeted wellbeing support and whole of school wellbeing initiatives and programs that are evidence-based. They have a pivotal role in working collaboratively with external agencies and creating referral pathways for students and families to child and family support agencies.

Essential Requirements

• A completed diploma or higher qualification in social work, youth work, welfare or related discipline must be attached along with your application
• Knowledge of and commitment to the Department’s Aboriginal education policies
• Valid and current Working With Children Check (WWCC)

Talent Pool

A talent pool may be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles for a period of 18 months. Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles. This offers exciting opportunities for you to gain a wide range of experiences to build your public service career. Box Hill High School is a newly established co-educational comprehensive secondary school opened in 2026, located in Sydney's north-west region on Dharug Country. The inaugural Year 7 student population reflects the cultural diversity of the Box Hill community, with approximately 59% of students having a Language Backgrounds Other Than English (LBOTE). Approximately 60% of students require English as an Additional Language or Dialect (EAL/D) support. The school is committed to inclusive practices that support the diverse learning, cultural and wellbeing needs of all students. The curriculum is built upon our Growth Framework, embedding six key pillars: literacy, numeracy, wellbeing, innovation, transition and global citizenship. Guided by the school motto "Inspired to Grow," these pillars shape curriculum design, teaching practice and student learning experiences, supporting students to develop the knowledge, skills and dispositions required to thrive in a changing world. Visit school website for further details: https://boxhill-h.schools.nsw.gov.au

About the NSW Department of Education

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people.

If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above.

For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.