Student Support Officer - Corymbia Reserve State High School

Queensland Department of Education; Ipswich City; On-site; AUD 70,000 - 86,000; Full time

Job summary

Corymbia Reserve State High School is seeking a dedicated Student Support Officer (AO4) to join our foundation team. You will work with students, families and the community to promote engagement, attendance and wellbeing, helping establish a supportive learning environment from the ground up.

As part of a multidisciplinary team, you will build trusted relationships, coordinate interventions, monitor attendance, and remove barriers to learning while contributing to a culture where every student

Qualifications

• Excellent communication and interpersonal abilities for engaging with students, families and communities.
• Empathy, resilience and a strong commitment to student wellbeing.
• Ability to build genuine, respectful relationships with young people and families.
• Collaborative mindset to work with staff and community partners.
• Proactive, solutions-focused approach to navigating complex situations.
• Understanding of inclusive practices and cultural responsiveness.
• Sound judgement, discretion and integrity.
• Commitment to improving outcomes for all students.

Responsibilities

• Building and sustaining positive relationships with students, families and community stakeholders.
• Supporting student attendance, engagement and participation through proactive intervention and support strategies.
• Addressing educational, social, emotional or behavioural barriers to learning in collaboration with students, families and staff.
• Monitoring student wellbeing and assisting in implementing appropriate supports and interventions.
• Promoting the value of education and encouraging positive engagement in learning.
• Helping students and families access relevant services and resources.
• Contributing to a positive, inclusive and supportive school culture.
• Maintaining accurate records and supporting data-informed decision-making.

Skills

Communication and interpersonal skills

Empathy and resilience

Relationship building

Collaborative teamwork

Proactive and solution-focused

Cultural responsiveness

Judgement and integrity

Commitment to student wellbeing

Job description

Student Support Officer - Corymbia Reserve State High School

Queensland Department of Education – Queensland

The Student Support Officer at Corymbia Reserve State High School works with students, families and the wider community to promote educational engagement, improve attendance and support student wellbeing.

The role involves conducting home visits, identifyingeducational and behavioural concerns, coordinating interventions, building positive relationships and mediating between the school and community to resolve issues and create a supportive learning environment.

Your opportunity:

Our new co-located secondary school is seeking a passionate and relationship-focused Student Support Officer (AO4) to join our foundation team. This is a unique opportunity to contribute to the establishment of a new school community from the ground up. As a foundation staff member, you will play a pivotal role in creating a culture where every student is known, valued and supported to achieve their potential.
Working alongside staff, students, families and community partners, you will help foster engagement, strengthen connections and remove barriers to learning and participation.

As a Student Support Officer, you will work proactively with students, families and the wider community to support student engagement, attendance, wellbeing and successful educational outcomes. You will build positive and trusting relationships that support students to overcome challenges and connect meaningfully with their learning, school and community.

Key responsibilities include:

• Building and sustaining positive relationships with students, families and community stakeholders.
• Supporting student attendance, engagement and participation through proactive intervention and support strategies.
• Working collaboratively with students, families and staff to identify and address educational, social, emotional or behavioural barriers to learning.
• Monitoring student wellbeing and assisting in the implementation of appropriate supports and interventions.
• Promoting the value of education and encouraging positive engagement in learning.
• Supporting students and families to access relevant services and resources.
• Contributing to a positive, inclusive and supportive school culture.
• Maintaining accurate records and supporting data-informed decision-making.
• Working collaboratively within a multidisciplinary team to achieve positive outcomes for students.

About You: We are looking for someone who:

• Builds genuine and respectful relationships with young people and their families.
• Demonstrates empathy, resilience and a strong commitment to student wellbeing.
• Has strong communication and interpersonal skills.
• Can work collaboratively with a broad range of stakeholders.
• Is proactive, solutions-focused and able to navigate complex situations with professionalism.
• Understands the importance of cultural responsiveness and inclusive practice.
• Demonstrates sound judgement, discretion and integrity.
• Is committed to improving outcomes for all students.

Experience working with diverse learners, including students with disability, and an understanding of inclusive education practices will be highly regarded.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.