Student Success Coach for Academic Support (Hybrid, FT)

Endeavour College of Natural Health Pty Ltd.; Melbourne; Hybrid; AUD 90,000 - 110,000; Full time

Job summary

Endeavour College of Natural Health Pty Ltd. is seeking an Academic Coach to support student success across Victorian and NSW campuses. You will provide targeted coaching, monitor at-risk students, and develop adjustment plans in collaboration with staff.

The role focuses on developing study skills, encouraging engagement, and producing online resources to improve retention and progression in a hybrid working environment.

Qualifications

• A tertiary qualification in Education, Psychology, Social Work, Higher Education, Health Sciences or a related field.
• Experience supporting students in a higher education setting, particularly those experiencing academic challenges or transitioning into tertiary study.
• Experience in online teaching and developing online learning and academic support resources.
• Demonstrated ability to develop students’ academic, study, research, writing and self‑management skills, and implement strategies that enhance engagement and academic success.
• Experience identifying and responding to academic risk, developing individualised support strategies, and collaborating with academic and professional staff to improve student outcomes.
• An understanding of inclusive student support practices and the needs of students from diverse backgrounds and equity cohorts, including students requiring reasonable adjustments.

Responsibilities

• Providing tailored academic coaching to develop students’ study skills, time management, research, academic writing, confidence and self‑management, particularly for students transitioning into higher education.
• Proactively identifying and supporting students at academic risk through monitoring progress and engagement, collaborating with academic staff, and implementing timely interventions.
• Developing, monitoring and reviewing Reasonable Adjustment Plans (RAPs) and liaising with academic staff to support the implementation of reasonable adjustments.
• Supporting students from diverse equity cohorts by identifying individual needs, developing appropriate support strategies and facilitating access to academic, disability, health, welfare, financial and cultural services.
• Developing online academic support resources, delivering webinars and contributing to initiatives that improve student engagement, retention and progression.
• Monitoring and reporting on student outcomes, contributing to evidence‑based improvements in teaching and assessment, and maintaining scholarly activity relevant to higher education learning and teaching

Skills

Academic coaching

Student support

Online teaching

Assessment

Inclusion & equity

Education

Tertiary qualification in Education/related field

Job description

Endeavour College of Natural Health Pty Ltd. is seeking an Academic Coach to support student success across Victorian and NSW campuses. You will provide targeted coaching, monitor at-risk students, and develop adjustment plans in collaboration with staff.

The role focuses on developing study skills, encouraging engagement, and producing online resources to improve retention and progression in a hybrid working environment.