Student Operations Officer

UOM University of Melbourne; Parkville; On-site; AUD 35,000 - 60,000; Part time

Benefits offered by this job

17% superannuation

Salary packaging

Health and wellbeing programs

Discounted services

Professional development opportunities

Job summary

The University of Melbourne is offering a part-time Student Operations Officer position in FEIT’s infrastructure team. You will support safe, hands-on learning in makerspaces and student spaces, delivering inductions and training while assisting with equipment use, budgeting and risk assessments.

You will gain practical experience in operations, customer service and safety, working with staff and students to maintain welcoming, well-run spaces and a supportive learning environment.

Qualifications

• Are a current University of Melbourne coursework student with capacity for part-time work during business hours.
• Bring strong interpersonal, written and verbal communication skills to collaborate with diverse students and staff.
• Demonstrate a customer service mindset and experience delivering high quality support in busy environments.
• Show enthusiasm for safe, hands-on work with tools, equipment and technical spaces such as makerspaces or laboratories.
• Display a growth mindset, contributing constructive ideas to improve processes, user experience and safety practices.
• Hold or be willing to obtain a valid Employee Working with Children Check for Victoria.

Responsibilities

• In this part-time role, you will support safe, hands-on learning in FEIT’s makerspaces and student spaces.
• You will gain practical operations, customer service and safety experience that complements your University studies.
• Support daily operations of workshops, makerspaces and informal student spaces, ensuring safe, accessible and efficient use.
• Provide front-line assistance, answering enquiries and guiding users to appropriate training, tools and processes.
• Deliver inductions and general makerspace training that build user capability and model safe work practices.
• Assist students, project subjects and clubs with equipment use, budgeting, procurement and basic risk assessments.
• Contribute to equipment checks, consumable management and process improvements that keep spaces reliable and welcoming.

Job description

Role type: Part-time (0.4-0.6FTE); Fixed term for 2 years Faculty: Engineering & Information Technology Salary: UoM 5 - $86,943 - $99,864 p.a. plus 17% super

Hands‑on makerspace and workshop role / build real‑world operational and customer service skills / flexible part‑time student position

Apply your University studies in a real makerspace environment and help peers learn safely and effectively.

Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.

Discover more via our website.

Your next career opportunity

In this part‑time role, you will support safe, hands‑on learning in FEIT’s makerspaces and student spaces. You will gain practical operations, customer service and safety experience that complements your University studies.

What you will deliver:

• Support daily operations of workshops, makerspaces and informal student spaces, ensuring safe, accessible and efficient use.
• Provide front‑line assistance, answering enquiries and guiding users to appropriate training, tools and processes.
• Deliver inductions and general makerspace training that build user capability and model safe work practices.
• Assist students, project subjects and clubs with equipment use, budgeting, procurement and basic risk assessments.
• Contribute to equipment checks, consumable management and process improvements that keep spaces reliable and welcoming.

You may be a great fit if you:

• Are a current University of Melbourne coursework student with capacity for part‑time work during business hours.
• Bring strong interpersonal, written and verbal communication skills to collaborate with diverse students and staff.
• Demonstrate a customer service mindset and experience delivering high quality support in busy environments.
• Show enthusiasm for safe, hands‑on work with tools, equipment and technical spaces such as makerspaces or laboratories.
• Display a growth mindset, contributing constructive ideas to improve processes, user experience and safety practices.
• Hold or be willing to obtain a valid Employee Working with Children Check for Victoria.

What we offer you!

• Build future financial security with 17% superannuation
• Supportive flexible work arrangements underpinned by our commitment to inclusion and well‑being
• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning
• Progressive, considerate leave provisions to empower your work‑life balance and well‑being, including leading parental leave, gender affirmation leave and cultural leave
• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company
• Health and well‑being services including a leading Employee Assistance Program

For more information check out our benefits page!

Your new team

You will join the Faculty of Engineering and Information Technology’s Infrastructure team, supporting innovative teaching and research. The Workshop, Makerspaces and Engagement team enables safe, high quality, hands‑on learning through well run technical spaces. You will work with passionate professionals and students, gaining practical experience in service delivery, operations and improvement.

Be Yourself

The University of Melbourne is an Equal Opportunity Employer and a child‑safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb. We’re committed to a barrier‑free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.

Aboriginal and Torres Strait Islander Applicants

We aspire to the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff. Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at korin‑[e-mail].

Position Description JR-014676 Student Operations Officer PD.docx JR-014676 Student Operations Officer PD.pdf

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