Strategic Workforce Planning Lead

Winc; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Winc Awards program

Team discounts

Corporate partner discounts

EAP access

Mental health support

Job summary

Winc in Melbourne is seeking a Workforce Planning Manager to standardise rostering across 9 distribution centres. You will bridge operations, data analytics, and workforce tech, designing scalable rostering frameworks and overseeing UKG timekeeping to align capacity with demand.

Supported by an analytics team, you’ll lead change, coach site leaders, and drive productivity and efficiency across the network, delivering robust workforce solutions that support service levels and growth.

Qualifications

• 5+ years’ workforce planning, labour optimisation or operational planning experience across supply chain, logistics, warehousing or multi-site operations.
• Proven ability to design WFM processes, standardise operations and drive change through coaching and training.
• Strong WFM/timekeeping systems experience; UKG highly regarded.
• Excellent stakeholder management, communication and influencing skills.
• Strong commercial and analytical acumen, linking labour planning to costs, OT and service levels.
• Experience leading workforce planning teams across forecasting, modelling, BI and capacity planning.
• Strong problem-solving, resilience and strategic thinking in complex operational environments.

Responsibilities

• Architect and roll out standardized rostering and scheduling across all 9 distribution centres.
• Continuously evaluate shift patterns, labour models and scheduling rules against demand.
• Establish workforce planning guidelines, attendance policies, and scheduling routines.
• Lead workforce planning aligning strategies to business priorities and customer demand.
• Coach DC Operations leaders in forecasting, planning, optimisation and improvement.
• Own workforce planning outcomes including service levels and efficiency.
• Ensure forecasting and scheduling support operational requirements and growth.
• Manage relationships with 3rd party workforce labour agencies.

Skills

Workforce planning

Stakeholder management

Analytical thinking

Change management

Forecasting

Problem solving

Tools

Excel & Power Query

SQL

Python

Tableau

Job description

Winc in Melbourne is seeking a Workforce Planning Manager to standardise rostering across 9 distribution centres. You will bridge operations, data analytics, and workforce tech, designing scalable rostering frameworks and overseeing UKG timekeeping to align capacity with demand.

Supported by an analytics team, you’ll lead change, coach site leaders, and drive productivity and efficiency across the network, delivering robust workforce solutions that support service levels and growth.