Strategic Workforce & Governance Lead

Country Fire Authority; Melbourne; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Private health insurance

Life insurance

Annual bonus up to 10%

Accrued annual leave & public holidays

Retirement plan with company match

Professional development & training

Flexible work arrangements

Job summary

Yes Medical Group in Melbourne is seeking a motivated Business Development Manager to drive revenue growth across Australia & New Zealand. You will own the end-to-end sales cycle, from prospecting and onboarding to ongoing account management, with cross-functional support from marketing, supply chain and sales teams.

The role offers hybrid work in Melbourne, a competitive salary, and up to 10% annual bonus, plus comprehensive benefits.

Qualifications

• Bachelor’s degree in life sciences, business, or related field; an advanced degree (Masters or MBA) is a plus.
• 4+ years in business development or sales in a CRO.
• In-depth knowledge of the clinical research process, including regulatory guidelines.
• Strong network of contacts within pharma/biotech with ability to convert leads.
• Excellent communication, negotiation, and presentation skills.
• Willingness to travel for client meetings and industry events.

Responsibilities

• Identify and research prospects and manage leads in CRM.
• Engage clients via drop-ins, phone calls, and follow-ups with tailored proposals.
• Onboard new clients coordinating internal teams for smooth delivery.
• Maintain ongoing client relationships and identify upsell opportunities.
• Provide weekly reports on sales progress and pipeline status.
• Collaborate with marketing, supply chain and sales support teams.
• Develop and manage budgets, forecasts and sales targets.
• Keep up-to-date with industry trends and competitive landscape.
• Lead and manage a team of business development professionals.

Skills

Business development

Networking

Communication

Negotiation

Presentation

CRM software

Travel willingness

Education

Bachelor’s degree in life sciences or business

Masters or MBA (plus)

Tools

CRM software

Job description

Are you passionate about driving business growth in a vibrant, fast‑paced company? Yes Medical Group – a leader in medical consumables, devices and equipment in Australia & New Zealand – is looking for a motivated Business Development Manager to join us in Melbourne and make a real impact.

At Yes Group, you’ll be part of a company that values Innovation, Care, Trust, and Taking Action. We’re fast‑growing and proud to combine medical supplies with cutting‑edge technology to deliver exceptional service.

Your Role

As our Business Development Manager, your role is pivotal in our growth journey. Key responsibilities include:

• Prospecting and Lead Management: Identify and research prospects, thoroughly understanding their needs and pain points. Use our CRM to manage leads professionally, moving prospects through the sales pipeline with clarity and purpose.
• Engaging Clients: Conduct drop‑ins, phone calls, and follow‑ups to generate fresh business. Collaborate with internal teams to prepare tailored presentations and compelling proposals that highlight our value.
• Client Onboarding: Take full ownership of onboarding new clients by coordinating internal teams to ensure smooth delivery, timely communication, and a great customer experience from day one.
• Account Management: Build and maintain strong ongoing relationships with existing clients, regularly checking in to ensure satisfaction and identify opportunities for upselling or added value.
• Reporting and Analysis: Provide weekly reports on sales progress, pipeline status, and client updates to the National Sales Manager. Analyse data to track performance and identify areas for improvement.
• Collaboration: Work closely with marketing, supply chain, and sales support teams. Participate in cross‑department meetings focused on strategy, planning, and customer experience to amplify overall business performance.
• Budget Management: Manage and work within your allocated expense budget responsibly to maximize your contribution to company performance.

Who thrives here?

You’ll excel if you embody our core attributes:

Humble: You share credit, celebrate team success, and prioritize collective goals over ego.

Hungry: Self‑motivated and driven, you proactively seek new challenges and continuous learning.

People Smart: You have excellent interpersonal skills, intuitive judgement, and know how to navigate group dynamics effectively.

Why you will love working here?

• Be part of an exciting company combining medical innovation and technology.
• Your ideas matter.
• Play a key part in our future, drive new business, help onboard new clients, and strengthen relationships with existing partners.
• Work closely with awesome colleagues across sales, marketing, and supply chain.
• Engage in a culture of shared success, learning, and fun.

Reporting into the Chief Revenue Officer, the Business Development Manager will be responsible for developing strategic partnerships and client acquisition efforts, driving iNGENu CRO’s business growth and expansion, while fostering relationships with key stakeholders and identifying new opportunities in the CRO space.

Responsibilities

• Together with the Chief Revenue Officer, develop and execute a comprehensive business development strategy to achieve revenue growth targets for the iNGENu CRO.
• Identifying new business opportunities, partnerships, and collaborations with pharmaceutical and biotech companies to expand the iNGENu’s client portfolio.
• Work closely with Revenue Operations Manager to drive business development activities.
• Identify and attend relevant conferences and events across the Oceania, APAC and North American region to build client leads.
• Building and maintaining strong relationships with key decision‑makers and influencers within client organizations to promote the company’s services and capabilities.
• Leading and participating in client meetings, presentations, and negotiations to close new business deals.
• Collaborating with iNGENu’s internal teams, including operations, finance, and marketing, to ensure that proposals and contracts are aligned with the company’s capabilities and meet the client’s needs.
• Developing and managing budgets, forecasts, and sales targets to measure progress and ensure that the business development strategy is successful.
• Keeping up‑to‑date with industry trends, regulatory changes, and competitive landscape to inform the business development strategy.
• Leading and managing a team of business development professionals to support the growth of the company.
• Ensuring that all business development activities are conducted ethically and in accordance with company policies and industry standards.

Skills & Experience

• Bachelor’s degree in a life sciences, business, or related field; an advanced degree (Masters or MBA) is a plus.
• Proven track record of at least 4 years in business development or sales role in a CRO organisation.
• In‑depth knowledge of the clinical research process, including regulatory guidelines and best practices.
• Strong network of contacts within the pharmaceutical and biotech sectors, with a demonstrable ability to convert leads into successful business partnerships.
• Exceptional communication, negotiation, and presentation skills, both written and verbal.
• Ability to work independently and as part of a team, with a self‑driven and results‑oriented mindset.
• Proactive, creative problem solver with a keen eye for identifying opportunities and overcoming challenges.
• Experience in using CRM software and other sales tools to manage the sales process effectively.
• Willingness to travel for client meetings and industry events as needed.

Location and Contract

Location: Melbourne, Victoria, Australia. Contract: Full‑time, Permanent. Working hours: 8‑9 hours per day. Remote and hybrid arrangement available.

Benefits and Perks

• Competitive salary of $90,000 – $110,000 per annum.
• Annual performance bonus of up to 10% of salary.
• Private health insurance.
• Life insurance.
• Accrued annual leave and public holiday entitlements.
• Retirement savings plan with company contribution.
• Professional development and training opportunities.
• Flexible work arrangements and a supportive work‑life balance.

Equal Opportunity

We value diversity and encourage applications from all backgrounds including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse backgrounds, women, people with disabilities, and members of the LGBTQ+ community. No discrimination on age, race, gender or other protected attributes.