Strategic Technical Business Analyst – Digital Transformation

Fleetcare; Western Australia; On-site; AUD 95,000 - 125,000; Full time

Benefits offered by this job

Learning support

Employee Assistance Program

Novated leasing

AFMA membership

Modern office

Collaborative culture

Tech transformation projects

Job summary

Fleetcare is seeking an experienced Technical Business Analyst to play a key role in technology projects, system implementations and digital transformation initiatives. You will work with business stakeholders, project managers, vendors and developers to turn needs into clear requirements and drive meaningful outcomes.

Join the Technology Services team to lead discovery, create user stories and documentation, and support design, testing and deployment across Agile and Waterfall environments.

Qualifications

• Experience as Technical Business Analyst, Business Analyst, or Systems Analyst.
• Background in software development, digital transformation or system implementation projects.
• Proven process analysis, gap analysis and requirements-gathering skills.
• Experience producing user stories, process maps and functional and non-functional requirements.
• Strong stakeholder engagement, facilitation and communication skills.
• Analytical mindset with excellent attention to detail.

Responsibilities

• Lead workshops and gather business and technical requirements.
• Analyse processes, systems and workflows to identify improvement opportunities.
• Conduct gap analysis for implementations, integrations and business change.
• Create user stories, process maps, functional specifications and technical documentation.
• Partner with stakeholders, developers, architects and vendors.
• Support solution design, testing, UAT and implementation.
• Contribute to Agile and Waterfall project delivery.
• Turn business and system data into practical insights and recommendations.

Skills

Technical Business Analyst

Requirements gathering

Stakeholder engagement

Process analysis

Communication skills

Tools

Salesforce

ERP

CRM

APIs

Azure

Databricks

SQL

Job description

Fleetcare is seeking an experienced Technical Business Analyst to play a key role in technology projects, system implementations and digital transformation initiatives. You will work with business stakeholders, project managers, vendors and developers to turn needs into clear requirements and drive meaningful outcomes.

Join the Technology Services team to lead discovery, create user stories and documentation, and support design, testing and deployment across Agile and Waterfall environments.