Strategic Stakeholder Engagement & Communications Advisor

VicRoads Registration and Licensing Services (RLS); Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

VicRoads Registration and Licensing Services (RLS) in Melbourne is seeking a Stakeholder Engagement & Communications Advisor to shape enterprise-wide engagement, communications and advocacy activities across diverse projects. Reporting to the Stakeholder Engagement Manager, you will translate policy, technology and operations into practical outcomes that support customer experience and transformation.

You will partner with teams across the business to deliver strategic engagement, plan

Qualifications

• Experience advising on policy, stakeholder engagement, and communications in regulated environments.
• Ability to translate policy and business priorities into actionable communications and engagement activities.
• Strong written and verbal communication skills for diverse audiences and channels.

Responsibilities

• Support the delivery of VicRoads' enterprise-wide AI framework, partnering with People & Culture, Change and Corporate Services teams.
• Contribute to workplace relations initiatives, including enterprise bargaining activities, through stakeholder engagement, communications planning, issue monitoring and development of communication materials.
• Support policy, stakeholder and engagement activities relating to digital identity, privacy and fraud prevention, helping to translate emerging issues into practical business outcomes.
• Partner with Technology and People & Culture teams to support workforce and talent initiatives associated with strategic business transformation and emerging capabilities.
• Assist in the delivery of advocacy, road safety and community engagement programs that strengthen connections with learner drivers, newly arrived communities and other priority audience groups.
• Support regulatory reform and advocacy initiatives by developing stakeholder maps, evidence-based submissions, briefs and engagement strategies that inform executive decision-making.
• Build and maintain productive relationships with internal and external stakeholders, providing advice on stakeholder engagement, issue management, communications and project delivery.
• Coordinate stakeholder consultations, workshops, working groups, briefings and feedback processes to support organisational priorities and project outcomes.
• Work closely with Change, Corporate Affairs and business teams to deliver integrated stakeholder engagement and communications strategies that support organisational change and business transformation.
• Prepare high-quality briefs, presentations, FAQs, talking points, engagement materials and executive communications, while monitoring emerging issues and providing practical advice to support business priorities, government engagement and operational outcomes.

Skills

Stakeholder engagement

Policy advice

Communications planning

Strategic thinking

Stakeholder management

Education

Tertiary qualification in communications/public policy/stakeholder engagement/public relations/project management

Job description

VicRoads Registration and Licensing Services (RLS) in Melbourne is seeking a Stakeholder Engagement & Communications Advisor to shape enterprise-wide engagement, communications and advocacy activities across diverse projects. Reporting to the Stakeholder Engagement Manager, you will translate policy, technology and operations into practical outcomes that support customer experience and transformation.

You will partner with teams across the business to deliver strategic engagement, plan