Strategic Stakeholder Communications Lead

Asx; Sydney; Sur place; AUD 90 000 - 130 000; Temps partiel

Avantages offerts par ce poste

Paid Parental leave – 12 weeks primary

Birthday leave, YOU day

Inhouse Learning and Development

ELMO Social and Diversity clubs

Mental Health/EAP programs

Flare Benefits

Résumé du poste

ELMO Software Pty Ltd is seeking a Senior Internal Communications Lead to shape and deliver our internal communications strategy across Australia and New Zealand. You will work closely with the Executive Leadership Team to simplify complex information and strengthen two‑way communication during change.

In this role you will create engaging content, coach leaders, plan town halls and all-hands, and ensure consistent, inclusive communications that connect people with our products and performance.

Qualifications

• Significant experience in internal, employee, corporate or organisational communications.
• Previous SaaS/tech industry experience preferred with understanding of fast-paced software landscape.
• Proven track record developing and delivering comms strategies in complex or changing organisations.
• Strong experience advising and partnering with senior executives and leadership teams.
• Experience designing and facilitating town halls, all-hands meetings or leadership events.
• Exceptional writing, editing and storytelling skills; able to tailor messages for multiple audiences.
• Strong presentation, event-content and narrative development skills.
• Excellent stakeholder management and discretion with sensitive or commercial information.
• Proactive, organised and able to manage multiple priorities and deadlines.
• Genuine interest in people, culture, business performance, products and their stories.

Responsabilités

• Develop and deliver an internal communications strategy aligned to business priorities, culture and employee experience.
• Partner with senior leaders to shape communication plans, narratives, key messages and communication rhythms.
• Lead communications for town halls, all-hands meetings, leadership forums and other significant employee events.
• Create engaging content including executive updates, employee stories, presentations, videos, FAQs, leader talking points and change communication materials.
• Support the ELT and SLT with practical coaching, frameworks and communication packs.
• Help cascade ELMO’s change story so employees understand what is changing, why it matters and what it means for their team and role.
• Build stronger bottom‑up and cross‑functional communication channels so employees can share feedback, ideas, questions and stories.
• Work with People & Culture, Product, Customer, Sales, Marketing, Technology, Finance and other teams to coordinate messages and avoid communication gaps.
• Gather employee feedback and sentiment, using insights to improve reach, engagement, understanding and the overall employee experience.
• Maintain high standards of editorial quality, accuracy, accessibility, inclusion and consistency across internal channels.

Connaissances

Internal comms

SaaS knowledge

Stakeholder management

Executive coaching

Content creation

Storytelling

Editorial quality

Change communication

Presentation skills

multi-priority management

Outils

PowerPoint

Description du poste

Senior Internal Communications Lead – ELMO Software

Location: Sydney, Australia and New Zealand

Contract: 3-month contract role

Salary: Not specified

ELMO is looking for a Senior Internal Communications Lead to shape and deliver our internal communications strategy across Australia and New Zealand.

We will bring culture to life through clear storytelling about our people, products, customer impact, business performance and achievements.

Working closely with the Executive Leadership Team, Senior Leadership Team and teams across ELMO, you’ll make complex information easy to understand, strengthen two‑way communication and help leaders communicate with clarity and confidence, especially during periods of change.

• Develop and deliver an internal communications strategy aligned to business priorities, culture and the employee experience.
• Partner with senior leaders to shape communication plans, narratives, key messages and communication rhythms.
• Lead communications for town halls, all-hands meetings, leadership forums and other significant employee events.
• Create engaging content including executive updates, employee stories, presentations, videos, FAQs, leader talking points and change communication materials.
• Support the ELT and SLT with practical coaching, frameworks and communication packs.
• Help cascade ELMO’s change story so employees understand what is changing, why it matters and what it means for their team and role.
• Build stronger bottom‑up and cross‑functional communication channels so employees can share feedback, ideas, questions and stories.
• Work with People & Culture, Product, Customer, Sales, Marketing, Technology, Finance and other teams to coordinate messages and avoid communication gaps.
• Gather employee feedback and sentiment, using insights to improve reach, engagement, understanding and the overall employee experience.
• Maintain high standards of editorial quality, accuracy, accessibility, inclusion and consistency across internal channels.

What you’ll bring

• Significant experience in internal, employee, corporate or organisational communications.
• Previous experience working within the SaaS or technology industry is preferred, with a strong understanding of the fast‑paced software landscape.
• Demonstrated experience developing and delivering communications strategies in a complex or changing organisation.
• Strong experience advising and partnering with senior executives and leadership teams.
• Experience designing and facilitating town halls, all-hands meetings, leadership events or similar company‑wide forums.
• Exceptional writing, editing and storytelling skills, with the ability to adapt messages for different audiences and channels.
• Strong presentation, event‑content and narrative‑development skills.
• Excellent stakeholder management, judgement and discretion when handling sensitive or commercially important information.
• A proactive, organised and practical approach, with the ability to manage multiple priorities and deadlines.
• A genuine interest in people, culture, business performance, products and the stories that connect them.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team – a commitment reflected in our Reconciliation Action Plan.

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we’re passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you’ll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.

• Paid Parental leave – 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)