Strategic Sales & Operations Coordinator

Metcash; Campbelltown; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

5th week annual leave

Well-being days

Volunteer day

Career development

Parental leave 12 weeks

Mental Health Australia Gold accredit

Flex Ready

Family Friendly Workplace

Job summary

Metcash is seeking a proactive Sales & Operations Coordinator to join our Superior Food Services shipping team in Ingleburn. This permanent full-time role supports both sales and operational functions, ensuring excellent customer service and accurate order processing across CRM and ERP systems.

You'll coordinate between customers, suppliers, and internal teams, maintain stock and data accuracy, and help deliver efficient service experiences while driving business growth and operational

Qualifications

• Experience in customer service, sales support, administration, or operations coordination.
• Experience in shipping, food service, FMCG, wholesale, distribution, or logistics is highly regarded.
• Strong organisational skills and attention to detail.

Responsibilities

• Deliver exceptional customer service and manage customer enquiries
• Process orders and ensure accuracy across systems and documentation
• Support sales teams with quotations, reporting, and customer insights
• Coordinate activities between purchasing, warehouse, transport, and sales teams
• Monitor stock levels, deliveries, and order fulfilment requirements
• Maintain accurate CRM and ERP data
• Prepare operational and sales reports
• Develop strong customer and supplier relationships
• Support compliance, safety, and continuous improvement initiatives

Skills

Customer service

Sales support

Operations coordination

CRM systems

ERP systems

MS Office

Data analysis

Tools

CRM systems

ERP systems

Job description

Metcash is seeking a proactive Sales & Operations Coordinator to join our Superior Food Services shipping team in Ingleburn. This permanent full-time role supports both sales and operational functions, ensuring excellent customer service and accurate order processing across CRM and ERP systems.

You'll coordinate between customers, suppliers, and internal teams, maintain stock and data accuracy, and help deliver efficient service experiences while driving business growth and operational