Strategic Process Improvement & Analytics Lead

McArthur; Roma; On-site; AUD 90,000 - 120,000; Full time

Job summary

Maranoa Regional Council is seeking a capable professional to join a newly created role in the Governance & Risk Services team. You will lead and support structured service reviews across Council, mapping current and future state processes and analyzing baseline data to identify improvements.

Reporting to the Manager Governance & Risk Services, you will work across the business to drive evidence-based changes that strengthen service delivery and customer outcomes, using Excel, Visio and Power BI

Qualifications

• Degree in business, public administration, analytics, or related field.
• Experience in business improvement, analytics or process review.
• Familiarity with Excel, Visio, Power BI and related tools.

Responsibilities

• Lead structured process reviews across Council.
• Use data and insights to drive practical improvements.
• Build collaboration and a culture of continuous improvement.

Skills

Communication

Stakeholder engagement

Business improvement

Process mapping

Service review

Data analysis

User experience

Education

Bachelor's degree in business/public administration/analytics

Tools

Excel

Visio

Power BI

Job description

Maranoa Regional Council is seeking a capable professional to join a newly created role in the Governance & Risk Services team. You will lead and support structured service reviews across Council, mapping current and future state processes and analyzing baseline data to identify improvements.

Reporting to the Manager Governance & Risk Services, you will work across the business to drive evidence-based changes that strengthen service delivery and customer outcomes, using Excel, Visio and Power BI