Strategic General Manager for Growth & Operations

CROSS Recruit; Rockhampton Regional; On-site; AUD 150,000 - 210,000; Full time

Job summary

The General Manager role at CROSS Recruit is a senior leadership position based in Rockhampton, Australia, responsible for translating strategy into practical plans and driving performance across the Firm.

You will oversee governance, risk, financial management, people, change projects, technology, business development and continuous improvement to support sustainable growth. Strong communication with Partners and stakeholders is essential.

Qualifications

• Demonstrated general management experience in a professional services environment.
• Strong commercial and financial acumen is essential.
• Experience across multiple business functions with governance, risk, compliance.
• Proven leadership of people, projects and organisational change.
• Excellent communication and stakeholder management skills.
• Strong strategic planning and problem-solving abilities.
• A practical, solutions-focused approach with high professionalism and confidentiality.
• A tertiary qualification in business, management, HR, law or related discipline is highly regarded.

Responsibilities

• Provide strategic and operational leadership across the Firm.
• Oversee governance, risk and compliance.
• Manage financial and commercial performance.
• Lead people, culture and Firm development initiatives.
• Drive technology and practice management system implementations.
• Lead projects and organisational change.
• Oversee business development and marketing activities.
• Ensure systems, processes and continuous improvement across the Firm.

Skills

General management

Commercial acumen

Governance & risk

People leadership

Projects & change

Stakeholder management

Strategic planning

Problem solving

Discretion & confidentiality

Continuous improvement

Education

Business/Management/HR/Law degree

Job description

The General Manager role at CROSS Recruit is a senior leadership position based in Rockhampton, Australia, responsible for translating strategy into practical plans and driving performance across the Firm.

You will oversee governance, risk, financial management, people, change projects, technology, business development and continuous improvement to support sustainable growth. Strong communication with Partners and stakeholders is essential.