Strategic Employee Relations Advisor

Greencross Pet Wellness Company; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Greencross Pet Wellness Company in North Ryde is seeking an experienced Employee Relations Advisor to join our People Hub. You will provide expert advice across Retail, Veterinary and Support Office operations, manage investigations, and help ensure policy compliance and fair process.

The role balances legal rigour with pragmatic, values-led guidance, working across a national network to support leaders and teams with complex ER matters and workforce changes.

Qualifications

• Tertiary qualification in Human Resources, Business, Organisational Psychology or a related discipline.
• 5+ years of progressive Employee Relations Advisor experience across multi-site environments.
• Proven ability to influence outcomes in a matrixed organisation and work with specialist teams.
• Experience in retail, healthcare or FMCG dispersed environments is highly regarded.
• Strong written communication and executive presentation skills.

Responsibilities

• Provide high-quality employment relations advice and support to leaders across all business divisions.
• Act as a primary contact for enquiries through the Employment Relations Advisory Centre.
• Provide guidance on performance management, misconduct, grievances, bullying and harassment, award interpretation and termination of employment.
• Manage case portfolio and conduct workplace investigations with reports and recommendations.
• Maintain accurate case records and documentation.
• Support compliance activities and employment relations training programs.
• Create and maintain leader resources, templates and guidance material.
• Keep current with legislative developments and employment relations trends.
• Support Fair Work Commission matters, research and industrial relations projects.
• Ensure advice aligns with the Fair Work Act, National Employment Standards, Awards and organisational policies.

Skills

Employee relations

Investigations

Policy interpretation

Stakeholder engagement

Executive communication

Education

HR / Business / Organisational Psychology degree

Job description

Greencross Pet Wellness Company in North Ryde is seeking an experienced Employee Relations Advisor to join our People Hub. You will provide expert advice across Retail, Veterinary and Support Office operations, manage investigations, and help ensure policy compliance and fair process.

The role balances legal rigour with pragmatic, values-led guidance, working across a national network to support leaders and teams with complex ER matters and workforce changes.