Strategic Customer Manager

Motion Asia Pacific; Rockhampton Regional; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Remuneration reviews

Career progression

Employee benefits

Volunteer leave (Good to Give)

Job summary

Motion Asia Pacific is seeking a field-based Account Manager to grow and manage a portfolio of major resource and heavy industrial accounts across Queensland. You will collaborate with site-based maintenance and engineering teams, providing technical guidance and commercial solutions for installed equipment and new project opportunities.

Your territory includes open-cut/underground coal operations, base metals facilities, CHPPs, bulk handling systems, heavy industrial sites, and mining

Qualifications

• We are seeking a commercially driven professional with strong technical credibility in industrial environments.
• Minimum 5 years in industrial, mining, or technical sales is preferred.
• Background in rotating equipment or related mechanical systems is desirable.
• Ability to engage with Maintenance Managers, Reliability Engineers, and Procurement teams.

Responsibilities

• Build and strengthen long-term partnerships with mining and industrial customers.
• Identify opportunities to expand supply of bearings and power transmission products.
• Support shutdowns, reliability initiatives, and plant improvement projects.
• Pursue upgrade and project opportunities and manage account development strategies.
• Conduct regular on-site visits to maintain strong customer engagement.

Skills

Industrial sales

Rotating equipment

Account development

Stakeholder engagement

Negotiation

Autonomous field work

Education

Mechanical engineering qualification

Trade background (Fitter & Turner)

Tools

Bearings & power transmission

Job description

This is a field-based role responsible for growing and managing a portfolio of major resource and heavy industrial accounts across all mining regions in Queensland.

You will work closely with site-based maintenance and engineering teams, providing technical guidance and commercial solutions across installed equipment and new project opportunities.

Your territory will include:

• Open-cut and underground coal operations
• Base metals and mineral processing facilities
• Coal handling and preparing plants (CHPP)
• Bulk materials handling systems
• Heavy industrial processing sites
• Mining contractors and regional service providers

About you:

We are looking for a commercially driven professional with strong technical credibility in industrial environments.

You will ideally bring:

• Minimum 5 years' experience in industrial, mining, or technical sales
• Background in rotating equipment, bearings, couplings, gearboxes, pumps, conveyors, or related mechanical systems
• Proven ability to develop and grow key customer accounts
• Confidence engaging with Maintenance Managers, Reliability Engineers, Mechanical Engineers, and Procurement teams
• Strong business development capability with a proactive approach
• Ability to operate autonomously in a regional, field-based role
• Previous experience in the bearings & power transmission industry
• Hands-on experience working with rotating machinery
• Established networks within mining or heavy industry
• Familiarity with mine site access requirements and shutdown environments
• Mechanical Engineering qualification or trade background (e.g., Fitter & Turner)
• Mechanically minded candidates transitioning from site-based roles into technical sales

Your main responsibilities:

• Build and strengthen long-term partnerships with mining and industrial customers
• Identify opportunities to expand supply of bearings and power transmission products
• Support shutdowns, reliability initiatives, and plant improvement projects
• Pursue upgrade and project opportunities
• Conduct regular on-site visits to maintain strong customer engagement
• Provide technical recommendations aligned to operational requirements
• Manage commercial negotiations and account development strategies
• Maintain a structured territory plan to achieve revenue growth targets

What We Offer:

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career Progression: Clear pathways to develop and advance within Motion and with access to free webinars, training events and courses.
• Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
• Exposure to some of Queensland's largest mining and processing operations
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

About Motion

Motion is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore and part of a larger group GPC where opportunities are endless for a motivated individual.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.