Strategic Client Success Manager – Digital Marketing

Australian Internet Advertising; St Leonards; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration and rewards program

Extensive training and continuous professional development

Inclusive and supportive work environment

Career advancement opportunities

Monthly paid team lunch

Job summary

A leading digital marketing agency is seeking a Client Success Manager to build strong client relationships and ensure their success. The ideal candidate will have a minimum of 2 years' experience in a digital marketing agency, with proven skills in client relationship management and data analysis. This role involves overseeing the client journey, ensuring smooth onboarding, and collaborating with internal teams to deliver exceptional results. Join a supportive work environment and enjoy competitive remuneration and development opportunities.

Qualifications

• Minimum 2 years' experience in a digital marketing agency offering SEO, Google Ads, and Social Media Marketing.
• Proven experience as an Account Manager or CSM for at least 2 years.
• Strong ability to manage expectations and timelines.

Responsibilities

• Build trust and rapport with clients.
• Oversee the client journey and ensure smooth onboarding.
• Analyse client data to identify improvement opportunities.

Skills

Client relationship management

Data analysis

Digital marketing knowledge

Communication skills

Project management

Job description

A leading digital marketing agency is seeking a Client Success Manager to build strong client relationships and ensure their success. The ideal candidate will have a minimum of 2 years' experience in a digital marketing agency, with proven skills in client relationship management and data analysis. This role involves overseeing the client journey, ensuring smooth onboarding, and collaborating with internal teams to deliver exceptional results. Join a supportive work environment and enjoy competitive remuneration and development opportunities.