Strategic Change & Communications Lead

Avant; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Avant is Australia's leading medical defence organisation with over 130 years of history. The People & Culture team seeks a capable change professional to partner with leaders and project teams to deliver people-centred change across the organisation.

You will translate complex information into clear communications, create engaging materials, and drive employee engagement through periods of change. This hands-on role focuses on practical change, learning, and capability development while

Qualifications

• 8-10 years' experience in change management, organisational development, employee engagement, internal communications, learning or transformation environments.
• Experience supporting organisational, technology or business process change initiatives.
• Strong written communication and content design skills, with the ability to simplify complex information into engaging communications.
• Demonstrated experience creating a wide range of change, communication, training and learning materials.
• Excellent stakeholder engagement and relationship-building skills, with the ability to influence and collaborate across all levels of the organisation.
• Strong facilitation, presentation and workshop delivery skills.
• Ability to manage multiple priorities and deliver outcomes in a fast-paced environment.
• Strong Microsoft 365 skills, particularly PowerPoint, Word, SharePoint and Teams.
• Confidence using AI-assisted tools to improve content quality, learning experiences and delivery efficiency.

Responsibilities

• Partner with People & Culture, project teams and business stakeholders to assess change impacts and develop change strategies that support successful adoption.
• Design and deliver change and communication activities aligned to organisational priorities, project milestones and business readiness.
• Create engaging communications and change materials, including key messages, FAQs, leader briefing packs, presentations, intranet content, toolkits and stakeholder updates.
• Translate complex business, process, policy and technology changes into practical, plain-English communications that resonate with employees.
• Build strong relationships across the organisation to gather insights, validate messaging and support engagement throughout the change journey.
• Support leaders and managers with tools, resources and guidance to effectively lead their teams through change.
• Develop role-based learning and enablement materials, including facilitator guides, training presentations, quick reference guides, user guides, videos and digital learning resources.
• Monitor employee readiness, adoption and engagement, using feedback and insights to refine change and communication approaches.
• Create sustainable resources that support ongoing capability development and successful transition to business-as-usual operations.
• Explore opportunities to leverage AI-enabled tools to enhance learning experiences, content creation and employee engagement.

Skills

Change management

Stakeholder engagement

Written communication

Content design

AI-assisted tools

Tools

PowerPoint

Word

SharePoint

Teams

Job description

Avant is Australia's leading medical defence organisation with over 130 years of history. The People & Culture team seeks a capable change professional to partner with leaders and project teams to deliver people-centred change across the organisation.

You will translate complex information into clear communications, create engaging materials, and drive employee engagement through periods of change. This hands-on role focuses on practical change, learning, and capability development while