Strategic Business Development Manager

Officeworks; City of Melbourne; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Discounts across Wesfarmers brands

Growing Families Policy

Employee Assistance Program (EAP)

Learning and development programs

Flexible public holidays policy

Job summary

Officeworks is seeking a Strategic Business Development Manager to drive new B2B growth across Australia from Melbourne. You will identify high-potential opportunities, shape acquisition strategies, and negotiate with senior decision-makers to form lasting partnerships.

You’ll onboard new clients, manage the sales pipeline in Salesforce, and collaborate with cross-functional teams to deliver tailored Office Supplies solutions that support our customers’ operations and our business growth.

Qualifications

• 5+ years in B2B field sales
• Deep understanding of Melbourne's B2B landscape
• Expert in Salesforce or similar CRM tools
• Strong ability to analyze customer data
• Proven track record in building and improving sales pipeline

Responsibilities

• Drive new business acquisition targeting high-potential clients
• Lead negotiations and close deals with senior decision-makers
• Onboard and grow acquired accounts post-sale
• Maintain and improve sales pipeline metrics (volume, value, win rates, velocity)
• Utilize Salesforce to manage opportunities and forecast

Skills

B2B sales

Forecasting

CRM Salesforce

Data analysis

Negotiation

Pipeline management

Tools

Salesforce

Job description

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Drive Growth and Shape the Future of Officeworks!

As a dynamic Strategic Business Development Manager at Officeworks, you’ll play a key role in driving growth by acquiring new Business to Business (B2B) customers. You’ll target high-value businesses nationally, ensuring their needs are met with tailored Office Supplies solutions that elevate both their operations and your success.
Your mission? To drive new business acquisition through a disciplined strategic mindset, forging impactful relationships across a broad customer base, from operational decision-makers to senior leaders at the C-suite level.

What you’ll do:

• Strategic Leadership: Spearhead the development and execution of targeted acquisition strategies, identifying and securing high-potential new business opportunities within your portfolio
• Master Negotiator: Take the lead in high‑stakes negotiations, driving deals to a successful close with a focus on efficiency and effectiveness. You'll be the catalyst for turning opportunities into long‑term business partnerships
• Ongoing Growth & Support: Post‑acquisition, ensure successful onboarding, smooth integration, and continual growth of newly acquired businesses, delivering exceptional service that drives their success and fosters long term loyalty
• Pipeline Excellence: Be relentless in your pursuit of measurable improvements across all stages of the sales pipeline. You’ll continually refine the volume, value, accuracy, and win rates of leads and opportunities, leveraging Salesforce to ensure a top‑tier performance

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About you

You thrive on new business acquisition. You have a knack for understanding complex customer needs and transforming them into tailored, win‑win solutions. Your ability to navigate negotiations, drive business forward, and deliver results will make you a true asset to Officeworks.

In addition, you will have:

• 5+ years in B2B field sales with a proven ability to forecast, manage, and grow sales pipelines
• Deep understanding of the Melbourne B2B landscape
• Expert in Salesforce or similar CRM tools
• Skilled in analyzing customer data to spot opportunities
• Strong track record in building, maintaining and continually improving the quality of a sales pipeline (eg volume, value, win rates and pipeline velocity)
• Strategic thinking and with strong commercial focus coupled with excellent negotiation and closing ability

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

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