Strategic Business Analyst Lead - Complex Projects

Western Sydney University; City of Parramatta; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Staff banking offers

Salary sacrifice for parking

Novated vehicle leasing

Free EAP

Annual flu vaccination

Fitness Passport

Discounted private health cover

Onsite childcare

Job summary

Western Sydney University is seeking a senior business analyst to lead complex analysis and translate organisational needs into strategic solutions. You will engage stakeholders, document requirements, assess interdependencies and develop business cases for initiatives across processes, systems and data.

Responsibilities include leading workshops, validating requirements, contributing to testing and implementation, and mentoring junior analysts to ensure high-quality deliveries.

Qualifications

• A degree in Business, Information Technology or a related field, combined with extensive business analysis and improvement experience in complex environments.
• Demonstrated ability to assess and document current and future state processes, systems, data, structures and reporting.
• Strong analytical, numerical and problem-solving skills, with proficiency in SQL, Excel and ServiceNow PPM or an equivalent tool.
• High-level communication, consultation, negotiation and stakeholder engagement skills.
• Experience supervising staff, managing workloads and mentoring analysts to deliver consistent, high-quality outputs.

Responsibilities

• Lead complex business analysis translating organisational needs into practical, strategically aligned solutions.
• Lead workshops, interviews and stakeholder engagement to gather, document and validate complex requirements.
• Assess interdependencies and change impacts; prepare feasibility assessments and use cases; develop business cases.
• Contribute to testing, validation and implementation to ensure solutions meet business needs and benefits.
• Provide task allocation, mentoring and quality oversight to Business Analysts across projects and portfolios.

Skills

Analytical skills

Numerical skills

Problem-solving

SQL

Excel

ServiceNow PPM

Education

Degree in Business/IT or related field

Tools

ServiceNow PPM

Job description

Western Sydney University is seeking a senior business analyst to lead complex analysis and translate organisational needs into strategic solutions. You will engage stakeholders, document requirements, assess interdependencies and develop business cases for initiatives across processes, systems and data.

Responsibilities include leading workshops, validating requirements, contributing to testing and implementation, and mentoring junior analysts to ensure high-quality deliveries.