Strategic Benefits & Leave Administrator (NAM)

Coatesgroup; Sydney; On-site; AUD 151,000 - 171,000; Full time

Benefits offered by this job

Annual bonus program

Thrive Program with flexible work

Wellbeing initiatives

Job summary

Coates Group is seeking a Benefits Administrator to support North America, including the U.S. and Canada, focusing on benefits and leave administration, policy governance, and compliance.

You’ll manage enrollments, respond to inquiries, and coordinate with payroll and vendors from HiBob, ADP, and carrier platforms. You’ll partner with the Senior Director of People & Culture, NAM on renewals and plan design changes, support onboarding/offboarding, and help drive employee well-being initiatives

Qualifications

• 7+ years of benefits administration or related HR experience with ownership of benefits programs.
• Bachelor’s degree in HR, Business, or related field, or equivalent experience.
• Working knowledge of U.S. and Canadian benefits, leave, employment, safety, and anti-discrimination requirements.
• Experience supporting employees across the U.S. and Canada preferred.
• Ability to manage competing priorities, work independently, adapt to changing needs, and meet deadlines with accuracy.
• Proficiency in Microsoft Office and experience with HRIS, payroll, benefits, and carrier systems.
• Ability to work on-site in the Chicago office at least three days per week.

Responsibilities

• Administers U.S. and Canada benefits programs and serves as liaison among employees, brokers, carriers, and vendors.
• Responds to employee questions and resolves benefits issues with timely information.
• Administers leave-of-absence programs across U.S. and Canada, including communications and compliance.
• Administers benefits enrollments, life event changes, terminations, and updates across systems.
• Partners with Senior Director on renewals, plan design changes, and employee communications.
• Facilitates onboarding for new hires and supports overall onboarding experience.
• Supports offboarding with benefits communications and compliance items.
• Creates and maintains employee handbooks, policies, and related documentation.
• Drives benefits well-being initiatives for NAM; coordinates payroll changes and audits.
• Coordinates global mobility administration, including immigration documentation and case tracking.

Skills

HRIS

Benefits administration

Leave management

Payroll coordination

Policy governance

Education

Bachelor's degree in HR, Business, or related field

Tools

HiBob

ADP

Carrier platforms

Job description

Coates Group is seeking a Benefits Administrator to support North America, including the U.S. and Canada, focusing on benefits and leave administration, policy governance, and compliance.

You’ll manage enrollments, respond to inquiries, and coordinate with payroll and vendors from HiBob, ADP, and carrier platforms. You’ll partner with the Senior Director of People & Culture, NAM on renewals and plan design changes, support onboarding/offboarding, and help drive employee well-being initiatives