Strategic Account Manager - Medical Devices & Logistics

Smartways Logistics; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Smartways Logistics is seeking a commercially sharp Account Manager to own a portfolio of medical device clients. You'll be their trusted go-to person, building strong relationships, exceeding expectations, and identifying growth opportunities across Australia and New Zealand.

You'll work with operations and customer service to ensure timely deliveries, and spot opportunities to advance the partnership with clients. Domestic travel will be required as needed.

Qualifications

• Bachelor's degree in business administration, logistics or a related field.
• 3-5 years of account management experience in logistics, transport or supply chain management.
• Experience in the medical device industry is highly regarded.

Responsibilities

• Manage a portfolio of medical device accounts, maintaining relationships, identifying new opportunities, and achieving sales targets.
• Collaborate with operations and customer service to ensure timely and accurate delivery of logistics services (transportation, warehousing, inventory).
• Develop understanding of clients' businesses, markets, and supply chain challenges.
• Monitor market trends and competitor activity to maintain competitive advantage.
• Prepare regular business reviews and support tenders, pricing, and presentations.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Problem solving

Team collaboration

Travel readiness

Education

Bachelor's degree in business administration, logistics or related

Job description

Smartways Logistics is seeking a commercially sharp Account Manager to own a portfolio of medical device clients. You'll be their trusted go-to person, building strong relationships, exceeding expectations, and identifying growth opportunities across Australia and New Zealand.

You'll work with operations and customer service to ensure timely deliveries, and spot opportunities to advance the partnership with clients. Domestic travel will be required as needed.