Stores Area Manager

The Salvation Army; Canning; Hybrid; AUD 110,000 - 135,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Car Allowance options

Flexible/hybrid work arrangements

12 weeks paid parental leave

Staff discount at Salvos Stores

Job summary

The Salvation Army’s Salvos Stores in Western Australia is seeking an Area Manager to lead a network of stores across Southern WA from the Canning Vale base. You’ll coach Store Managers, drive KPIs, and ensure exceptional customer and donor experiences while upholding our mission-driven values.

Ideal candidates have multi-site retail leadership experience, strong people skills, commercial acumen, and a commitment to community impact.

Qualifications

• Demonstrated success in multi-site retail management.
• Excellent people leadership and communication skills.
• Strong commercial acumen and confidence with business reporting.

Responsibilities

• Inspire, coach, and develop Store Managers, paid staff, and volunteers.
• Collaborate with the Regional Manager to align area performance with national strategy.
• Lead your area to meet KPIs—sales, surplus, safety, and service including eCommerce goals.
• Champion operational excellence, merchandising standards, and a safety-first culture.
• Analyse and act on business reports to drive commercial and social results.
• Manage new store openings, refurbishments, and store transitions.
• Recruit and retain volunteers and employees across locations.

Skills

Multi-site retail management

People leadership

Communication skills

Commercial acumen

Change management

Education

Diploma in Retail, Business or Management

Job description

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online. Whether you're sorting donations, processing invoices or driving one of our iconic trucks, every team member is valued for the incredible contribution they make to Salvos Stores. Join our crew and feel rewarded for making a difference.

Salvos Stores is a mission enterprise of The Salvation Army, a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope amid all kinds of personal hardship.

Area Manager – Salvos Stores (Southern WA)

Permanent | Full-Time | Based at Canning Vale, WA (with travel across Southern WA) Lead With Purpose. Make an Impact Every Day. Salvos Stores is looking for a passionate and experienced Area Manager to lead a network of retail stores across Southern WA, including locations such as Halls Head, Port Kennedy, and Lakelands. Based out of our Canning Vale support office, this permanent full-time role offers a rare opportunity to combine retail leadership with purpose-driven work that transforms lives. At Salvos Stores, every item sold funds life-changing programs run by The Salvation Army. Our retail model is dynamic - no two days (or donations!) are ever the same. As an Area Manager, you'll play a pivotal role in empowering store teams, improving community outcomes, and ensuring exceptional in-store experiences for customers and donors alike.

What You’ll Do

• Inspire, coach, and develop a passionate team of Store Managers, paid staff, and volunteers.
• Collaborate with the Regional Manager to align area performance with national strategy.
• Lead your area to meet key KPIs-sales, surplus, safety, and service—including eCommerce-related goals.
• Champion operational excellence, merchandising standards, and a "safety-first" culture.
• Analyse and act on business reports to drive strong commercial and social results.
• Manage new store openings, refurbishments, and store transitions.
• Proactively recruit and retain volunteers and employees across all locations.

About You

• Demonstrated success in multi-site retail management.
• Excellent people leadership and communication skills, with the ability to inspire teams through change.
• Strong commercial acumen and confidence with business reporting.
• A hands-on approach and a heart for community impact.
• Aligned with our mission and values: integrity, respect, compassion, collaboration, and diversity.
• Diploma in Retail, Business or Management (desirable).
• Valid driver's licence (essential).

Why You’ll Love Working With Us

• Not-for-profit salary packaging ($15,900 tax free + $2,650 meals/entertainment)
• Car Allowance options
• Flexible/hybrid work arrangements
• Up to 8 weeks of leave annually via our purchased leave scheme
• Staff discount at Salvos Stores
• 12 weeks paid parental leave
• Up to 5 days paid volunteer leave
• Health, fitness, and financial benefits
• Employee Assistance Program & Chaplaincy Services
• Ongoing career development and internal promotion pathways
• A workplace culture that is inclusive, supportive, and purpose-driven

Equal Opportunity & Child Safeguarding

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

Applications will close as soon as a suitable candidate is secured.

Check out our volunteer opportunities here.