Store Manager | Whitfords

Retailworld Resourcing Aus; Perth; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Base salary + superannuation + annual 

Annual bonus based on sales

Structured Tue-Sat schedule

Staff product discounts

Executive training & leadership path

Community engagement & brand campaigns

Job summary

Whitfords is seeking an inspirational Store Manager to lead a high-energy team at a premium hub in Whitfords. The role focuses on hospitality, culture, and hands-on coaching, with complete operational ownership of the site.

Responsibilities include driving sales and service performance, staffing, rostering, and local marketing, while expanding sustainable two-wheel transportation across Western Australia. A dynamic leader will foster honesty and community spirit.

Qualifications

• Proven experience leading retail or service teams with energy and empathy.
• Strong focus on delivering exceptional customer hospitality and culture.
• Ability to analyse store metrics and drive revenue across retail and service.

Responsibilities

• Set welcoming tone across showroom floor and service reception; mentor team.
• Recruit, onboard and develop talent through coaching and training.
• Establish sales and workshop targets; monitor performance and celebrate wins.
• Troubleshoot day-to-day obstacles to ensure smooth customer and team experiences.
• Manage rostering, store admin, payroll sign-offs within budget.
• Oversee stock counts, inventory integrity, and merchandising standards.
• Lead local marketing and community outreach aligned with brand campaigns.

Skills

People leadership

Hospitality focus

Coaching & mentoring

Commercial acumen

Problem solving

Job description

Store Manager | Whitfords

Retail leadership rarely presents the opportunity to steer a high-energy team, champion environmental sustainability, and shape an entire local community's lifestyle under one roof.

Operating out of an established, premium hub in Whitfords, the business is seeking an inspiring, results-oriented Store Manager to take the reins. This position is not about sitting back in a back-office cubicle; it is about setting the benchmark across sales and workshop service, empowering staff through hands‑on coaching, and creating an infectious culture where people genuinely love coming to work.

Guided by a core mission to deliver incredible customer hospitality and encourage cleaner, active living, the Store Manager holds complete operational ownership of the site. For a leader who champions honesty, tackles challenges head‑on without delay, and loves seeing others succeed, this is the ultimate space to make a tangible mark.

The Package & Perks

• $75,000-$85,000 base salary + superannuation + annual bonus based on sales
• Structured Tuesday-Saturday schedule (enjoy consecutive Sunday & Monday rest days)
• Substantial product discounts across top-line bikes, apparel, and workshop parts
• Comprehensive executive training, structured leadership progression, and continuous operational development
• A passionate, connected crew where community engagement and a shared team bond are standard practice
• Direct leadership in expanding sustainable, two-wheel transportation across Western Australia

The Role in Action

• Drive Hospitality & Culture: Set an approachable, welcoming tone across both the showroom floor and service reception, mentoring the team to build genuine, lasting connections with local riders.
• People Leadership & Coaching: Recruit, onboard, and develop team talent through active floor observation, real-time feedback, structured training role-plays, and annual performance reviews.
• Commercial Performance: Establish clear sales and workshop targets, monitor performance scorecards, and rally the team to celebrate wins across both retail turnover and service productivity.
• Cut Through Roadblocks: Troubleshoot day-to-day retail obstacles swiftly and decisively, eliminating hurdles to ensure seamless customer and team experiences.
• Rostering & Store Admin: Manage workforce planning, roster scheduling, and payroll sign-offs within budget parameters, alongside compliant invoicing, cash banking, and reporting.
• Merchandising & Inventory Integrity: Oversee stock counts, maintain accurate floor inventory levels, and ensure visual merchandising standards remain sharp and inviting.
• Local Marketing & Outreach: Spearhead grassroots store marketing efforts, organise local community engagement initiatives, and support nationwide brand campaigns.

What you will Bring

• Inspirational People Leader: Proven experience managing, mentoring, and retaining high-performing retail or service teams with authentic empathy and high energy.
• Uncompromising Integrity: Natural inclination to do the right thing with financials, compliance, and staff well-being.
• Commercially Minded: Strong business acumen with demonstrated ability to analyse store metrics, control budgets, and drive sustainable revenue across retail and service departments.
• Decisive Problem-Solver: A proactive operator who confronts obstacles directly, implements practical solutions on the fly, and keeps the store moving forward.
• Coachable & Eager: Leads by example, actively seeks constructive feedback, and embraces continuous learning to elevate personal leadership skills.