Store Manager: Team Leadership & Customer Excellence

Ampol; Bunbury; On-site; AUD 67,000 - 82,000; Full time

Benefits offered by this job

6 weeks on-site training

Job summary

Ampol is seeking a Store Manager in Australia to run a store with autonomy, treating the location as your own and delivering outstanding one-stop-shop experiences for customers. You will lead teams, drive operational excellence, and ensure standards across inventory, merchandising, and safety.

You will manage a 12-month full-time contract, with a focus on delivering exceptional customer service, coaching staff, and balancing commercial outcomes with cost management.

Qualifications

• Experience in retail management with a people-focused leadership style.
• Coaching, team development, and fostering an inclusive, high-performing culture.
• Inventory management, visual merchandising, and maintaining operational standards.
• Sound judgement with a solutions-focused approach and confidence in using POS and operational technology.
• Strong organisational skills, commitment to safety and compliance, financial acumen, and a history of delivering exceptional customer service.

Responsibilities

• Lead with collaboration to guide teams toward operational excellence.
• Deliver exceptional customer experiences and foster trust and loyalty.
• Enable sustainable performance by balancing commercial outcomes with cost controls.
• Navigate priorities effectively in a fast-paced, compliance-focused environment.
• Apply management expertise and flexibility to store performance.

Skills

Retail management

Coaching & team development

Inventory management

Customer service

POS usage

Safety & compliance

Tools

POS systems

Job description

Ampol is seeking a Store Manager in Australia to run a store with autonomy, treating the location as your own and delivering outstanding one-stop-shop experiences for customers. You will lead teams, drive operational excellence, and ensure standards across inventory, merchandising, and safety.

You will manage a 12-month full-time contract, with a focus on delivering exceptional customer service, coaching staff, and balancing commercial outcomes with cost management.