Store Manager - Sydney Outlet Village

Forever New Clothing Pty; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

$1,000 annual clothing allowance

Seasonal bonus potential earnings

Generous 40% employee discount

12 Weeks Paid Parental Leave

Birthday leave

Wellbeing incentives

Learning and development programs

Recognition program and service awards

Global exposure to business across 5+}

Job summary

Forever New Clothing Pty is seeking an experienced Store Manager for our Sydney Outlet Village store. You will lead a fashion-forward team, drive sales, and ensure exceptional customer service in a fast-paced retail environment.

Reporting to the Area Manager, you will coach staff, manage rosters and performance, and maintain engaging store visuals aligned with Forever New’s brand. Flexibility for late nights and weekends is required to meet business needs.

Qualifications

• Experience leading a retail store team and driving sales performance.
• Proven ability to coach and develop staff, manage performance, and set rosters.
• Strong focus on customer service, visual merchandising, and fashion trends.

Responsibilities

• Lead store team to achieve sales targets and KPIs.
• Drive customer satisfaction through coaching and service standards.
• Oversee rosters, visual merchandising, and store presentation.
• Build strong relationships with customers and the local community.

Skills

Retail store management

Leadership

Sales targets

Coaching

Performance management

Customer service

Roster management

Visual merchandising

Fashion sense

Evening/weekend flexibility

Job description

MAKE IT YOUR MOMENT

Calling fashion focused Leaders!

We are excited to welcome aFull TimeStore Manager to our new Sydney Outlet Village store! Joining Australia’s fastest growing fashion clothing and accessories brand, you will be an experienced, inspirational leader who is motivated by driving your team and sales.

• $1,000 annual clothing allowance
• Seasonal bonus potential earnings
• Generous 40% employee discount and periodic family and friends’ discounts
• 12 Weeks Paid Parental Leave
• Birthday leave
• Wellbeing and environmental incentives
• Learning and development programs
• Recognition program and service awards
• Exposure to a global business based across 5 continents
• Recruitment referral incentives

YOUR DREAM OPPORTUNITY

Reporting to the Area Manager, as a Store Manager you will be an experienced, inspirational leader who is motivated by driving your team and sales. Joining our dynamic team means:

• Opportunities to enhance your career potential through ourcareers pathways
• No two days are the same! Embrace the energetic atmosphere of a lively retail environment
• Grow and develop your leadership skills through 1:1 training
• Building and fostering strong relationships with your store team
• Connecting with our diverse customer base
• Getting hands on with our beautiful garments

THE PERFECT FIT

• You have retail store management experience
• A proven ability to achieve sales, wages, and targets
• A passion for coaching and leading teams
• You have had exposure to performance management
• You are a strong and engaging communicator with a focus on customer service
• You can execute effective roster management
• You have previous visual merchandising ability
• You’re open and flexible to late night trading, public holidays and weekends when required
• You understand fashion and trends
• You share a love for Forever New

FOREVER US

Step into the world of Forever New, where fashion knows no boundaries. As Australia’s trailblazing brand in clothing and accessories, we’re taking the globe by storm with over 350+ stores and a thriving online presence. Our community is a vibrant tapestry of style enthusiasts, visionary designers, creative thinkers, and trendsetters who have propelled us from Melbourne to the world stage. With an unwavering passion for fashion, we are dedicated to creating moments that bring a radiant smile to her face.

At Forever New, our DNA is shaped by a set of core values that guide our every step:

• Think Customer
• Respect for all
• Keep it Simple
• Take Responsibility
• Act with Pace

Our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your passion and skills align with the role and our company culture,

Location:Sydney, New South Wales, Australia