Store Manager - St. Kilda

The Salvation Army; Melbourne; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging up to $15,900 tax‑fee

Meal entertainment benefit

Parental Leave (paid)

Purchased Leave

Workplace Support Leave

Staff Store Discount

No Sunday work

Fitness Passport

Descripción de la vacante

The Salvation Army is seeking an experienced Store Manager for the St Kilda Salvos Store in Melbourne, VIC. This permanent, full-time role reports to the Area Manager and oversees two store locations with a large team of employees and volunteers, delivering strong sales and excellent customer experience.

You will lead operations, drive growth, manage rostering and budgets, and foster community partnerships to support Australians in need.

Formación

• Previous retail management experience is essential.
• Strong customer service, communication, and interpersonal skills.
• Demonstrated experience leading, coaching, and influencing teams.
• Excellent organisational and planning skills with the ability to manage competing priorities.
• Confidence managing complex rostering and operational requirements.
• Experience managing budgets and delivering commercial results.
• Experience using Workday HCM is highly regarded.

Responsabilidades

• Lead all aspects of store operations to achieve sales and surplus targets.
• Manage a high-volume retail environment and ensure smooth daily operations across two buildings.
• Develop, coach, and inspire a large team of employees and volunteers.
• Create effective rosters and workforce plans to maximise productivity and customer service.
• Manage stock flow, pricing, merchandising, and presentation standards.
• Monitor budgets, wage costs, and operational performance.
• Build strong community connections and local partnerships.
• Identify opportunities to unlock the store’s full potential and drive growth.

Conocimientos

Retail management

Team leadership

Budgeting

Rostering

Customer service

Descripción del empleo

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Store Manager | St Kilda Salvos Stores

Lead a High-Impact Store. Inspire a Large Team. Create Lasting Community Change.

Are you an experienced retail leader ready for your next challenge?

We’re seeking a passionate and resilient Store Manager to lead our iconic St Kilda Salvos Store. This is a unique opportunity to take the reins of one of our busiest and most dynamic stores, where every sale helps fund programs that support Australians in need.

This isn’t your typical retail management role. St Kilda is a high-volume operation with significant growth potential, a large and diverse team, and a store footprint spanning two buildings. Success in this role requires strong leadership, exceptional planning skills, and the ability to bring people together around a shared vision.

If you’re someone who thrives in a fast-paced environment, enjoys developing teams, and is motivated by purpose, we’d love to hear from you.

About the Role

Reporting to the Area Manager, this is a permanent, full-time position based in St Kilda, VIC.

As Store Manager, you’ll be responsible for driving sales performance, operational excellence, and team engagement while creating an outstanding shopping experience for customers. You’ll lead a large team of employees and volunteers across two store locations, ensuring everyone is working collaboratively towards shared goals.

Salary and conditions are in accordance with the Retail General Industry Award, Level 6.

What You’ll Be Responsible For

• Leading all aspects of store operations to achieve sales and surplus targets.


• Managing a high-volume retail environment and ensuring smooth daily operations across two buildings.


• Developing, coaching, and inspiring a large team of employees and volunteers.


• Creating effective rosters and workforce plans to maximise productivity and customer service.


• Managing stock flow, pricing, merchandising, and presentation standards.


• Monitoring budgets, wage costs, and operational performance.


• Building strong community connections and local partnerships.


• Identifying opportunities to unlock the store’s full potential and drive growth.

About You

We’re looking for a confident and capable leader who can motivate people, navigate challenges, and create a positive team culture.

You will bring:

• Previous retail management experience ( essential ).


• Strong customer service, communication, and interpersonal skills ( essential ).


• Demonstrated experience leading, coaching, and influencing teams.


• Excellent organisational and planning skills with the ability to manage competing priorities.


• Confidence managing complex rostering and operational requirements.


• A resilient and solutions-focused approach in a fast-paced retail environment.


• Experience managing budgets and delivering commercial results.


• Experience using Workday HCM ( highly regarded ).


• Alignment with The Salvation Army Mission and Values of integrity, respect, compassion, collaboration, and diversity.

Why Join Us?

At Salvos Stores, every purchase makes a difference. Every item sold helps fund The Salvation Army’s programs and services that support vulnerable Australians.

St Kilda presents an exciting opportunity for the right leader. This store has enormous potential, and we’re looking for someone who can bring fresh ideas, build team capability, and help shape its future success.

The Benefits

As a registered NFP, we offer meaningful benefits to eligible employees that help you thrive both professionally and personally:

• Salary packaging up to $15,900 tax free plus $2,650 meal entertainment benefit.


• Generous Paid Parental Leave for primary carers (12 weeks) and secondary carers.


• Purchased Leave Scheme of up to 8 weeks per year.


• Workplace Support Leave (5 days) to support Salvos initiatives.


• Staff Store Discount.


• No Sunday work , supporting work-life balance.


• Access to Fitness Passport and a range of consumer discounts.


• Employee Assistance Program (EAP) and wellbeing initiatives.


• Ongoing learning, training, and career development opportunities.


• A rewarding career where your work creates genuine social impact.

_ The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _ We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

_ The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. _

We value Integrity, Compassion, Respect, Diversity, and Collaboration