Store Manager

The Salvation Army Australia; Melbourne; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Salary packaging

Parental leave

Staff store discount

No weekend work

Fitness benefits

Employee assistance program

Job summary

The Salvation Army Australia in Melbourne CBD is seeking a Store Manager to lead our Southern Cross Salvos Store, inspiring a team of employees and volunteers while delivering strong store performance and community impact.

Reporting to the Area Manager, you will manage operations, stock flow, pricing and visual merchandising to Salvos standards, while building partnerships with local groups and ensuring a welcoming customer experience.

Qualifications

• Retail management experience.
• Strong customer service and communication skills.
• Proven leadership and team development abilities.
• Ability to manage budgets and operational priorities.
• Experience with Workday HCM (desirable).

Responsibilities

• Lead store operations and achieve sales and surplus targets.
• Manage stock flow, pricing and visual merchandising according to Salvos Stores' standards and values.
• Inspire, train and develop a passionate team of employees and volunteers.
• Keep budgets on track and manage rosters and wage costs to keep the store running efficiently.
• Build strong community connections with local groups and partners.

Skills

Retail management

Customer service

Leadership

Budgeting

Team development

Tools

Workday HCM

Job description

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About The Role

Be part of something bigger and lead our Southern Cross Salvos Store.

As Store Manager, you'll play an important role in creating a welcoming space where customers, donors, volunteers, and team members feel connected and valued. Through inspiring leadership and a passion for community, you'll help drive store success while raising vital funds that support Australians doing it tough.

Reporting to the Area Manager, this permanent full-time opportunity is based in Melbourne CBD, VIC, and offers the chance to combine your retail leadership skills with meaningful community impact, making a difference every day.

The successful applicant will be required to work Monday to Friday.

Salary and conditions are in accordance with the Retail General Industry Award, Level 6.

Key Responsibilities

• Lead store operations and achieve sales and surplus targets.
• Manage stock flow, pricing and visual merchandising according to Salvos Stores' standards and values.
• Inspire, train and develop a passionate team of employees and volunteers.
• Keep budgets on track and manage rosters and wage costs to keep the store running efficiently.
• Build strong community connections with local groups and partners.

About You

• Retail management experience (essential).
• Strong proven customer service, interpersonal and communication skills (essential)
• Demonstrated leadership skills and the ability to inspire and engage people.
• Ability to work to budgets and manage operational priorities.
• Experience using Workday HCM system (highly regarded).
• Alignment with The Salvation Army Mission and Values of integrity, respect, compassion, collaboration, and diversity.

The Benefits

We are more than retail. Every sale supports The Salvation Army’s programs, helping thousands of Australians every year.

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering’ in Salvos' initiatives.
• Staff Store Discount.
• No weekend work - work-life balance!
• Access to Fitness Passport and consumer discounts.
• Access to EAP and health & wellness initiatives.
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

Applications will close as soon as a suitable candidate is secured.