Store Manager – Premium Retail & Customer Experience

R.M. Williams; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Generous product allowance

40% employee discount

Monthly Bonus scheme

Paid parental leave

Paid volunteer leave

Exclusive private health partnership

Signature Service and boot fitting培训

Long term career opportunities

Job summary

R.M.Williams is seeking a Store Manager for Macquarie to lead daily store operations, drive sales, and deliver exceptional customer experiences. You will mentor a team, manage stock and visual presentation, and collaborate with head office on brand standards.

Ideal candidates have 3+ years in premium retail management, a customer-first mindset, and strong communication. The role offers competitive rewards and opportunities for career growth within a storied Australian brand.

Qualifications

• 3+ years managing a premium retail store is required.
• Experience in apparel or footwear retail is preferred.
• Strong customer service, leadership and communication skills.

Responsibilities

• Lead customer experience and provide expert product knowledge.
• Drive sales targets and KPIs with your team.
• Oversee recruitment, onboarding, and coaching.
• Schedule and manage staff to optimise store performance.
• Support career progression and team development.

Skills

Customer experience

Leadership

Communication

Team management

Job description

R.M.Williams is seeking a Store Manager for Macquarie to lead daily store operations, drive sales, and deliver exceptional customer experiences. You will mentor a team, manage stock and visual presentation, and collaborate with head office on brand standards.

Ideal candidates have 3+ years in premium retail management, a customer-first mindset, and strong communication. The role offers competitive rewards and opportunities for career growth within a storied Australian brand.