Store Manager | NEW STORE | Angle Vale

Hart Retail Group Pty Ltd; Angle Vale; On-site; AUD 85,000 - 115,000; Full time

Benefits offered by this job

Sonder wellbeing services

Paid parental leave

Wellbeing discounts

Workplace Banking

Job summary

Petstock Group in Angle Vale is recruiting a Store Manager to lead a new Petstock store and drive world-class customer service across the team. You will mentor staff, manage stock, foster safety culture and engage with local marketing to grow the business.

The role offers opportunities for career growth within our retail operations team and a welcoming, inclusive culture focused on pets, people, and the planet.

Qualifications

• Experience in a store leadership role or ready to step up in retail management.
• Proven ability to achieve and exceed sales targets.
• Strong leadership with skills to motivate a high-performing team.
• Ability to prioritise tasks and manage conflicting priorities.

Responsibilities

• Lead by example, mentoring and inspiring your team daily.
• Coach your team to develop knowledge and skills.
• Provide an exceptional customer experience by leading from the front.
• Foster a strong safety mindset and safe Work practices.
• Recruit, onboard, and induct new team members.
• Manage stock with accuracy and adherence to processes.
• Keep up-to-date with pet care, products and services.
• Create a fun, supportive in-store culture that motivates staff.
• Support local marketing opportunities and sponsorships.

Skills

Team leadership

Coaching

Customer service

Stock management

Safety culture

Recruitment

Interpersonal skills

Job description

Take on the role of Store Manager at out NEW STORE Petstock Angle Vale and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock Group. With a fun, friendly, and inclusive culture, you'll have every opportunity to grow your career within our retail operations team.

A Peek Into Your Petstock Day

• Lead by example, mentoring and inspiring your team daily
• Coach your team to achieve and develop their knowledge and skills
• Lead from the front by consistently providing an exceptional customer experience
• Create strong safety mindset, committed to fostering a culture of safety within your team
• Recruit, onboard, and induct high‑calibre new team members
• Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Create a fun, supportive in‑store culture where your team loves coming to work every day
• Proactively support local marketing opportunities and sponsorships

Do you have the below experience and looking to take the next step in your career?

• Experience in a similar store leadership role or ready to take that next step up in your retail management career
• Demonstrated drive to achieve and exceed sales target
• Strong leadership with the ability to motivate and build a high-performing team, while fostering a positive culture
• Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
• Ability to drive safe Work, Health & Safety practices
• Established business acumen
• Ability to be flexible and adapt to changing work conditions
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team

Why Petstock is the Place for You

• Free access to mental health, financial & wellbeing support services through our Sonder service
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking

We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock

In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together to champion the health and wellbeing of our pets.

Our connections with pets help us as people…at the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

The Petstock Group is built on family values and our passion for pets and animals.

We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm. Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for people, pets, and the planet.