Store Manager | MCA Superstore Epping

MCA Superstore; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Quarterly bonus incentives

Staff discounts

Career growth opportunities

Job summary

MCA Superstore in Melbourne's Epping area seeks a Store Manager to lead daily operations, coach the team and deliver outstanding customer service while achieving sales and operational targets.

You will focus on building capability, fostering a positive culture, and ensuring knowledgeable advice and a great in-store experience for riders. The role offers leadership development and the opportunity to impact Australia's largest motorcycle retail group.

Qualifications

• Proven experience in a retail management or senior leadership role.
• Passion for developing people and building strong, capable teams.
• Strong commercial awareness and the ability to drive store performance.
• Excellent communication and relationship-building skills.
• Resilience, initiative and a hands-on leadership approach.

Responsibilities

• Lead the daily operations of the store to achieve sales and performance targets.
• Coach, develop and support team members to reach their full potential.
• Create a positive, engaged and customer-focused culture.
• Drive high standards of customer service and store presentation.
• Maintain safe work practices and a compliant workplace environment.
• Monitor key performance indicators and take action to improve results.

Skills

Retail leadership

Team development

Customer service

Communication

Performance coaching

Job description

Lead the team. Shape the culture. Help riders get more from every ride.

At MCA we are passionate about everything motorcycles. As a one-stop destination for riders, we offer an extensive range of motorcycle accessories, riding gear, performance parts, maintenance products and lifestyle apparel from some of the industry's most recognised brands.

We are looking for an experienced retail leader who enjoys developing people, creating a positive team culture and delivering exceptional customer experiences. This is an opportunity to take ownership of a busy retail environment, build capability within the team and help drive the next stage of its success.

If you thrive on leading from the front, coaching others and creating an environment where both customers and team members enjoy coming to work, we would love to hear from you.

Why Join MCA?

• Opportunity to make a genuine impact by developing and strengthening an existing team
• Work with leading motorcycle accessories, riding gear, performance products and lifestyle brands
• Build relationships with a passionate and loyal customer community
• Ongoing product, sales and leadership development
• Quarterly bonus incentives that reward performance
• Career growth opportunities with Australia's largest motorcycle retail group
• Industry-leading staff discounts

About the Role

As Store Manager, you will be responsible for the day-to-day operation of our Epping store, leading your team to deliver outstanding customer service while achieving sales and operational objectives.

You will focus on building team capability, creating a positive and accountable culture, and ensuring every customer receives knowledgeable advice and a great in-store experience.

Key Responsibilities

• Lead the daily operations of the store to achieve sales and performance targets
• Coach, develop and support team members to reach their full potential
• Create a positive, engaged and customer-focused culture
• Drive high standards of customer service and store presentation
• Maintain safe work practices and a compliant workplace environment
• Monitor key performance indicators and take action to improve results

What You Will Bring

• Proven experience in a retail management or senior leadership role
• A passion for developing people and building strong, capable teams
• Strong commercial awareness and the ability to drive store performance
• Excellent communication and relationship-building skills
• Resilience, initiative and a hands-on leadership approach
• Strong time management and organisational skills

Ready to Lead, Develop and Make an Impact?

If you are a motivated retail leader looking for an opportunity to make a lasting impact, develop a team and work with products customers are genuinely passionate about, we would love to hear from you.