Store Manager – Mackay: Lead Luxury Eyewear & Innovative Tech

EssilorLuxottica; Mackay Regional; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Uncapped monthly bonus

$1,500 product allowance

Family & Friends discounts up to 50%

50% off Oakley eyewear

Volunteering opportunities

Career progression opportunities

Health insurance discounts

Gym membership discounts

Employee assistance program

Job summary

Laubman & Pank Mackay is seeking a Store Manager to lead the Mackay (Sydney St) team. No optical experience is required as we provide world class training to ensure you feel supported and confident delivering an exceptional customer experience.

You’ll guide sales, operations and people development in a fast-paced retail environment, with access to luxury brands and cutting-edge eyewear technology. Join us to grow professionally and drive success.

Qualifications

• Proven leadership in retail with KPI delivery.
• Experience coaching teams through change and initiatives.
• Passion for technology, innovation and product launches.
• Strong time management and organisational skills.
• Retail leadership experience preferred.

Responsibilities

• Lead, coach and motivate your team to achieve and exceed sales targets.
• Successfully lead teams through change and new products/tech introductions.
• Drive adoption of new products by ensuring team is confident and customer-focused.
• Oversee daily store operations including rostering, stock control, visual standards and compliance.
• Champion exceptional customer experiences through expert product knowledge.
• Recruit, develop and retain a passionate and capable retail team.
• Create a positive, inclusive and engaging store environment.

Skills

Store leadership

Sales targets

Team coaching

Change management

Customer service

POS systems

Rostering & stock control

Visual merchandising

Recruitment & development

Tools

POS systems

Job description

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Store Manager | Laubman & Pank | Mackay (Sydney St), QLD

Location:

Mackay, AU

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

See yourself at Laubman & Pank - become part of our family and help us make a real change in people's lives!

We are currently looking for a Store Manager to lead our Mackay (Sydney St) team.

No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At Laubman and Pank, we are passionate about making everyone’s life better through authentic quality care for you and your eyes….as we have done since 1908.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more!

Why us?

• Uncapped, monthly bonus scheme!
• Hands-on exposure to innovative smart eyewear technology, including Ray-Ban Meta and Oakley Meta, and Nuance Audio glasses
• Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
• Clear career pathways for your role, with national and global progression opportunities.
• Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program.

Your responsibilities

• Lead, coach and motivate your team to achieve and exceed sales targets
• Successfully lead teams through change, including the introduction of new and innovative products and technology
• Drive adoption of new products by ensuring your team is confident, engaged and customer-focused
• Oversee daily store operations including rostering, stock control, visual standards and compliance
• Champion exceptional customer experiences through expert product knowledge
• Recruit, develop and retain a passionate and capable retail team
• Create a positive, inclusive and engaging store environment

About you

• You’re a sales leader with a proven track record of strong achievements within a KPI structure.
• Demonstrated ability to lead teams through change and support them through new initiatives
• Passion for technology, innovation and learning, with a desire to stay ahead of new product launches
• Proven problem-solving ability and excellent relationship-building skills.
• Exceptional time management and organisational skills
• Previous leadership experience, ideally in retail

Passionate about helping people to see the beauty in life? Join us! Click Apply Now!

*Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in Laubman & Pank*