Store Manager | OPSM | Hervey Bay, QLD

EssilorLuxottica; Hervey Bay; Presencial; AUD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly bonus program

Product allowance up to $1,500 per yr

Staff discounts up to 50%

Resumo da oferta

OPSM in Hervey Bay seeks a Store Manager to lead our team and deliver exceptional customer experiences across premium eyewear brands. The role involves guiding store performance, training and mentoring staff, and implementing innovative products and technology while upholding visual standards and store operations.

You will drive sales, manage rostering, stock and compliance, and foster a positive, inclusive culture.

Qualificações

• Track record of achieving sales targets in KPI structures.
• Ability to lead teams through change and implement new initiatives.
• Passion for technology, innovation and learning.
• Strong problem-solving and relationship-building skills.
• Excellent time management and organisational skills.
• Previous leadership experience in retail.

Responsabilidades

• Lead, coach and motivate your team to achieve and exceed sales targets.
• Successfully lead teams through change, including new products and technology.
• Drive adoption of new products by ensuring your team is confident, engaged and customer-focused.
• Oversee daily store operations including rostering, stock control, visual standards and compliance.
• Champion exceptional customer experiences through expert product knowledge.
• Recruit, develop and retain a passionate and capable retail team.
• Create a positive, inclusive and engaging store environment.

Conhecimentos

Sales leadership

Team leadership

Change management

Product knowledge

Customer service

Formação académica

Descrição da oferta de emprego

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

See yourself at OPSM - become part of our family and help us make a real change in people's lives!

We are currently looking for a Store Manager to lead our Hervey Bay team.

No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more – including cutting-edge wearable technology such as Ray-Ban and Oakley Meta smart eyewear and Nuance Audio glasses.

You will also be joining Australia’s Retail Employer of the Year 2025 recognising the best of our industry and a testament to our incredible culture and development opportunities.

Why us?

• Uncapped, monthly bonus scheme!
• Hands-on exposure to innovative smart eyewear technology, including Ray-Ban Meta and Oakley Meta, and Nuance Audio glasses.
• Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
• Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program.
• Clear career pathways for your role, with national and global progression opportunities.

Your responsibilities

• Lead, coach and motivate your team to achieve and exceed sales targets
• Successfully lead teams through change, including the introduction of new and innovative products and technology
• Drive adoption of new products by ensuring your team is confident, engaged and customer-focused
• Oversee daily store operations including rostering, stock control, visual standards and compliance
• Champion exceptional customer experiences through expert product knowledge
• Recruit, develop and retain a passionate and capable retail team
• Create a positive, inclusive and engaging store environment

About you

• You’re a sales leader with a proven track record of strong achievements within a KPI structure.
• Demonstrated ability to lead teams through change and support them through new initiatives
• Passion for technology, innovation and learning, with a desire to stay ahead of new product launches
• Proven problem-solving ability and excellent relationship-building skills.
• Exceptional time management and organisational skills
• Previous leadership experience, ideally in retail

*Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in OPSM*