Store Manager: Leadership Program & Incentives

QBD Books; Hornsby; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Incentives

Leadership program

Staff discount

Job summary

QBD Books in Hornsby, NSW, seeks a Store Manager to lead day-to-day store performance, culture and operations. This hands-on role focuses on coaching and developing a capable, customer-focused team and delivering memorable shopping experiences.

The successful candidate will drive sales, oversee recruitment and onboarding, maintain high visual standards, and participate in QBD’s leadership development program. Full-time with Tue-Sat roster.

Qualifications

• Hands-on leadership of store team and culture.
• Coaches and develops staff to deliver excellent customer experiences.
• Drives sales, conversion and store performance using data.
• Participates in leadership development program.
• Full-time role with Tue-Sat roster details to be confirmed.

Responsibilities

• Lead day-to-day store performance, culture and operations.
• Coach and develop team and build customer-focused service.
• Drive sales, conversion and average transaction value.
• Maintain visual merchandising and store standards.
• Collaborate with Store Support Manager and Regional Manager.
• Support education, events and local store initiatives.
• Foster inclusive, one-team culture with clear communication.

Skills

People leadership

Coaching

Customer experience

Sales

Visual merchandising

Recruitment

Onboarding

Team development

Performance conversations

Communication

Stock management

Job description

QBD Books in Hornsby, NSW, seeks a Store Manager to lead day-to-day store performance, culture and operations. This hands-on role focuses on coaching and developing a capable, customer-focused team and delivering memorable shopping experiences.

The successful candidate will drive sales, oversee recruitment and onboarding, maintain high visual standards, and participate in QBD’s leadership development program. Full-time with Tue-Sat roster.