Store Manager: Lead Sales & Customer Experience

Community Lifestyles Agency Inc.; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Job summary

Community Lifestyles Agency Inc. in Melbourne is seeking a Store Manager to lead a sales-driven team and boost customer satisfaction.

This permanent, full-time role requires a dynamic leader who can inspire staff to meet KPIs and sales targets while overseeing daily store operations and merchandising. You will develop and implement sales strategies based on data analysis, ensure consistent customer service excellence, and maintain an organized store environment to create a welcoming shopping

Qualifications

• 5 years of experience in retail management.
• Proven ability to lead and manage retail teams to achieve sales targets and KPIs.
• Experience in sales analysis and strategy implementation.
• Demonstrated customer service excellence.

Responsibilities

• Lead and manage the retail team to achieve sales targets and KPIs.
• Develop and implement effective sales strategies based on sales analysis.
• Ensure exceptional customer service is delivered consistently.
• Oversee daily store operations, including inventory management and merchandising.
• Train, motivate, and inspire team members to perform at their best.
• Monitor and report on sales performance and customer feedback.
• Maintain a clean, organised, and welcoming store environment.

Skills

Retail management

Team leadership

Sales analysis

Customer service

Job description

Community Lifestyles Agency Inc. in Melbourne is seeking a Store Manager to lead a sales-driven team and boost customer satisfaction.

This permanent, full-time role requires a dynamic leader who can inspire staff to meet KPIs and sales targets while overseeing daily store operations and merchandising. You will develop and implement sales strategies based on data analysis, ensure consistent customer service excellence, and maintain an organized store environment to create a welcoming shopping