Store Manager: Lead Retail Team & Customer Experience

Ritchies Stores; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Ritchies Supa IGA is seeking an experienced Store Manager for Mornington Peninsula and surrounding Stores. This role involves leading the management team, guiding customer service, and overseeing stock, displays, and rosters.

You will drive a safe, hygienic work environment, monitor KPI adherence, and coordinate training to uplift team performance. Ritchies emphasises equal opportunity employment and community focus.

Qualifications

• Experience in a supermarket environment.
• Experience in managing a team.
• Retail passion and experience.
• Customer focused approach.

Responsibilities

• Develop the management team and supervise store operations.
• Assist customers and ensure high service standards.
• Order and replenish shelves and displays to optimise stock.
• Roster planning and staff scheduling.
• Maintain a safe and hygienic work environment and KPI adherence.
• Train and develop team members to meet store goals.

Skills

Store leadership

Team supervision

Customer service

Roster planning

Stock management

Job description

Ritchies Supa IGA is seeking an experienced Store Manager for Mornington Peninsula and surrounding Stores. This role involves leading the management team, guiding customer service, and overseeing stock, displays, and rosters.

You will drive a safe, hygienic work environment, monitor KPI adherence, and coordinate training to uplift team performance. Ritchies emphasises equal opportunity employment and community focus.