Retail Team Leader: Supermarket & Customer Experience

Ritchies Stores; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Ritchies Supa IGA in Melbourne is seeking an experienced Store Manager to lead a dynamic team within our community-focused supermarket and liquor store. The role involves developing the management team, coordinating rostering, ordering and shelf replenishment, and ensuring a safe, hygienic environment while achieving KPI targets and delivering outstanding customer service.

You will build strong relationships with staff and customers, champion retail excellence, and contribute to ongoing team

Qualifications

• Experience in a supermarket environment.
• Experience in managing a team.
• Retail passion and experience.
• A customer focused approach.

Responsibilities

• Developing the management team.
• Assisting customers and ensuring excellent service.
• Ordering and replenishing shelves and displays.
• Rostering and allocating staff across shifts.
• Maintaining a safe and hygienic work environment.
• KPI adherence and team training and development.

Skills

Supermarket experience

Team management

Retail passion

Customer focus

Job description

Ritchies Supa IGA in Melbourne is seeking an experienced Store Manager to lead a dynamic team within our community-focused supermarket and liquor store. The role involves developing the management team, coordinating rostering, ordering and shelf replenishment, and ensuring a safe, hygienic environment while achieving KPI targets and delivering outstanding customer service.

You will build strong relationships with staff and customers, champion retail excellence, and contribute to ongoing team